Espec Select One

Description

Job Summary: The Select One Specialist will serve digital Select customers, ensuring a premium experience with emphasis on convenience, efficiency, and human proximity in a remote environment. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app) 2. Conduct consultative sales of products and services 3. Focus on premium digital experience and human proximity Espec Select One Country: Brazil **Select One Specialist** If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! The Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, question and challenge the market. It means embracing both the urgency of now and the vision for the future—always delivering the best possible customer experience. It means being part of a global company that values diversity across all dimensions and promotes a horizontal organizational culture. At Santander, we embrace a horizontal culture comprising four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you’ll be hired as a Specialist—the primary expert in your field. You will be responsible for serving customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote setting. **Key Responsibilities** • Serve and engage customers 100% digitally (chat/video/app); • Update customers in the Select portfolio, presenting segment benefits and differentiators; • Conduct consultative sales of low-complexity credit, investment, and insurance products; • Collect and update data; • Maintain familiarity with digital solutions focused on the Santander ecosystem; • Resolve requests remotely. **Behavioral and Technical Competencies** • Advanced knowledge of customer experience; • Experience in sales and proficiency in using digital tools. **Education/Certifications** • CPA 10 (mandatory); • Applicable experience in remote customer service; • Proficiency in digital service channels, customer journey, and financial products. **You’ll fit right in if you have:** * **T**hink Customer – Put the customer first * **E**mbrace Change – Drive change * **A**ct Now – Act swiftly * **M**ove Together – Collaborate as a team * **S**peak Up – Speak openly If this resonates with you, join Santander! **\#BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy – Program encouraging healthier habits; PAPE – Specialized Personal Support Program * So? Ready to be ignited? In our branches (agencies), we count on the market’s top managers who stand alongside customers to meet their needs and offer the most suitable solutions. Select is Santander Bank’s premium account category for High-Net-Worth Individuals. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheSpark **\#Sales** **\#Commercial \#CPA20** **\#CEA \#HighNetWorth \#Investments \#VanGoghSpecialist \#RetailBranchManager \#Customers \#Portfolio**