IT TECHNICIAN - OPEN POSITION

Description

Job Summary: IT professional for technical user support, fault diagnosis, preventive maintenance, and help desk ticket handling. Key Highlights: 1. Comprehensive technical support for users and systems 2. IT problem diagnosis and resolution 3. Preventive computer maintenance **IT TECHNICIAN** **Job Description:** Responsibilities: – Provide technical support to users, including hardware, software, network, printer, internet connection, documentation, preventive maintenance, and other related tasks; – Diagnose failures or errors and provide solutions to restore functionality; – Perform and monitor preventive computer maintenance; – Update departmental documentation; – Carry out other related tasks; – Handle first- and second-level Help Desk tickets; – Provide support via phone, email, instant messaging, and remote access systems; **Requirements:** Requirements: – Experience in IT performing the described activities; – Technical knowledge including: Operating Systems; Microsoft 365; Hardware; Enterprise TCP/IP Networks; Domain Controllers (Active Directory/Azure); Printers; – Technical course in Computer Science, Networking, or related field. **Minimum Education Level:** High School Diploma **Working Hours:** Working Hours: Monday to Friday, from 9:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM. **Benefits:** Salary negotiable Benefits: – Meal Voucher: BRL 28.00; – AMI Health Insurance Plan (no monthly premium deduction); – Profit Sharing Program (PPR); – Group Life Insurance; – Transportation Voucher. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial