New Customer Training

Description

Job Summary: This role involves guiding customers in using the system, translating technology into practical solutions for the fitness industry, and serving as the bridge to customer success. Key Highlights: 1. Continuous support and development, even without prior experience. 2. Growth opportunities within a rapidly expanding company. 3. Autonomy to create and pride in impacting thousands of businesses. At Next Fit, we believe everyone has the potential to teach — all it takes is the willingness to learn and grow. If you've never worked with training or systems before, that's perfectly fine! Here, you'll receive full support to develop and shine. **What does the New Customer Training Team do?** * Conducts video calls with new customers, guiding them step-by-step through using our system * Translates technology into something simple, clear, and applicable for gyms, studios, and boxes across Brazil * Serves as the bridge between the customer and their journey to success with Next Fit! **Why is Next Fit a differentiator for your career?** * Here, you’ll truly learn: we offer a structured development path, internal trainings, and mentorship from those who’ve walked the same path. * Your growth mirrors ours: we’re experiencing rapid expansion, which means more space, more challenges, and more opportunities for you. **Benefits we offer:** * Meal Allowance (R$750.00\) * Transportation Allowance * On-site Parking * São José Health Plan * Gympass * Birthday Day Off * Fruit Day * Game Room * Education Platform (Alura) * In-house Library Next Fit is a technology company located in Criciúma, Santa Catarina. For 7 years, we’ve existed with the purpose of supporting fitness and sports business managers in their mission to make our country healthier and transform lives through sport. Today, we are the **#1 technology provider for fitness and sports businesses in Brazil**. Our ecosystem connects every stage of the journey: from enrollment at the front desk to workouts accessed on mobile devices, from automated payments to reports defining the business’s next steps. Over 16,000 businesses and 2 million students experience this daily. #### **WHAT IT MEANS TO BE A ROXINHO** If Next Fit has grown so significantly in such a short time, it’s because there’s a legion transforming ideas into technology, challenges into solutions, and goals into achievements. We affectionately call these people **roxinhos**. Here, learning and improvement are not optional. Our pace is fast, our standards are high, and knowledge sharing is part of everyday life. If this environment doesn’t resonate with you, it’s best to stop here. But if it makes your eyes light up, you may very well be in the right place. Being a roxinho means having autonomy to create, responsibility to deliver, and pride in seeing your own work impact thousands of businesses and millions of students.