Description
With nearly 30 years in the market, Unetvale is a reference in connectivity and optical fiber in the region, delivering high-quality internet to homes, condominiums, and businesses—always focused on technology and humanized service.
If you seek a dynamic work environment, growth opportunities, and wish to join a team that connects people and transforms experiences through technology, this is your chance!
**What will be your challenge?**
Ensure field supervision and monitoring of operational activities, guaranteeing service quality, compliance with technical and safety standards, and contributing to continuous process improvement and excellence in our customers' experience.
**Key Responsibilities:**
* Conduct external inspections to monitor and validate the quality of services delivered by internal and third-party teams;
* Supervise optical fiber network installations, maintenance, and adaptations, ensuring compliance with company standards;
* Identify improvement opportunities, track operational KPIs, and prepare departmental reports;
* Deliver training and reinforce best practices for operational teams;
* Validate material consumption and support inventory, tool, and equipment control;
* Monitor scheduled optical cable removal and adaptation activities;
* Provide technical support for customer installations and troubleshooting when required;
* Ensure proper maintenance of vehicles and resources used in operations.
**What we offer:**
* Unimed Health Plan;
* Meal Voucher;
* Dental Plan;
* Life Insurance;
* Free Internet up to 700 MB;
* Workplace Gymnastics;
* SESI Telemedicine;
* Fresh fruit in the office.
**If you identify with this opportunity, send us your resume and become a Unet. ?