Receptionist

Description

Job Summary: Uroprime is seeking a receptionist to provide human-centered service, organization, and support to the medical team in a dynamic environment. Key Highlights: 1. Human-centered service and focus on patient experience 2. Dynamic daily routine and central role in organizing everyday operations 3. Support for medical and administrative staff **Position: Receptionist – Uroprime Clinic \- IN-PERSON WORK** Uroprime values professionalism, organization, and human-centered service, offering a safe, efficient, and welcoming experience for every patient. If you enjoy a dynamic routine, public interaction, and pay attention to details, this opportunity may be right for you. This reception role is a key position: you will be the patient’s first point of contact with the clinic and also the organizational hub for daily tasks. **Your daily responsibilities will include:** * Greeting patients courteously and efficiently * Registering patients and recording appointments in the system * Handling billing (consultations and procedures) * Completing and verifying health insurance forms * Requesting authorizations from health insurance providers * Answering phone calls and digital communication channels * Assisting with scheduling consultations, exams, and follow-ups * Supporting medical and administrative staff as needed All while emphasizing organization, workflow efficiency, and high-quality service **What we are looking for:** * Completed high school education * Experience in customer service (healthcare experience is a plus) * Basic computer skills (Microsoft Office and systems) * Agile, organized profile with strong attention to detail * Good communication skills and professional demeanor * Ability to handle an intense workload and multiple concurrent tasks **You’ll stand out here if you have:** * Proactivity and sense of responsibility * Empathy in service delivery (without compromising objectivity) * Discipline in following established processes * Teamwork skills * Emotional balance to manage pressure **Working Hours:** * Monday to Thursday: 8:00 AM to 6:00 PM * Friday: 8:00 AM to 5:00 PM **Employment Type:** CLT **We Offer:** * Health insurance plan **Unimed** (full monthly premium covered by the company after probation period) * Attendance bonus: BRL 200.00 * Meal allowance: BRL 35.00 per workday (paid via benefits card) * Transportation allowance * On-site cafeteria for meals **How to Apply:** Send your resume and join a team committed to quality and responsibility in caring for people. Minimum Education Level: High School (Secondary Education)