Description
Job Summary:
This professional will support the franchisee's business, focusing on inventory control, team management, and sales performance, with emphasis on people development and administrative management.
Key Highlights:
1. Focus on people leadership and team development
2. Strategic inventory management and sales analysis
3. Working in a dynamic environment focused on results
**1\. Job Objective**
Support the franchisee's business regarding inventory control, team management, and sales performance.
**2\. Responsibilities**
· Customer service in emergency situations: returns, complaints, special requests
· Inventory control, inventory tracking, purchase analysis for merchandise replenishment
· Support for cash register opening and closing
· Preparation of sales reports and performance management
· People leadership: performance management, vacation and day-off scheduling, personnel development
· Team recruitment: candidate screening, interviews, and terminations
· Stay updated and communicate business objectives to the team
· Maintain physical space organization and cleanliness: point of sale and product display
· Conduct weekly managerial meetings
· Understand the point-of-sale target audience to adapt service delivery accordingly
\*Expected: 80% of work dedicated to people investment, 20% to administrative tasks.
**3\. Competencies**
· Analytical ability
· Conflict management
· Organization
· Results orientation
· Leadership
· Assertive communication
· Proactivity
· Emotional intelligence
**4\. Academic/Technical Qualifications and Specific Knowledge**
· Education: Completed high school; Bachelor's degree in Business Administration preferred
· Experience in this role: minimum two years
· Specific knowledge: store and sales management
· Tools: Intermediate Microsoft Office suite
Employment Type: Full-time, Permanent CLT
Compensation: R$3\.000,00 \- R$6\.000,00 per month
Benefits:
* Transportation allowance
Experience:
* Store Manager (Preferred)
* Leadership (Preferred)
Work Location: On-site