About Us GTOP consists of the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multifamily management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2,000 employees, 300 checkouts, and 35,000 m² of sales area. JOB RESPONSIBILITIES Responsible for supervising, organizing, controlling, and monitoring FLV department routines; guiding and clarifying team doubts; preparing and managing work schedules, overtime, and time off; defining timelines and standardizing procedures to maximize operational efficiency, product and service quality, in compliance with rules, good practices manual, hygiene and safety standards, established guidelines, and goals; as well as providing customer service and sales. ACTIVITIES TO BE PERFORMED Ensure a positive shopping experience for customers by meeting their needs, surprising and advising them about the variety of products offered, and making sales suggestions; Ensure, promote, and enhance sales targets through planning the product mix, defining timelines and displaying the most attractive and distinctive products, while maintaining courteous customer relations; Ensure reduction of FLV losses and shrinkage by guiding, monitoring, and controlling the team and daily activities, suggesting and implementing recovery measures where possible, and defining and standardizing operational procedures; Ensure management of merchandise purchase orders for the department, analyzing and managing inventory levels as well as their sales history, seasonality, and specific promotions, scheduling purchases with adequate lead time to guarantee supply and replenishment without stockouts, losses, or shortages; Ensure the product counter is always fully stocked, correctly priced, organized, and clean, guiding, controlling, and monitoring daily routines; Ensure proper receipt of merchandise, as well as organizing, directing, and/or storing items in refrigerated chambers, following hygiene, safety, and pre-established standards; Keep the team informed and updated on new products; Guarantee people management regarding time-off schedules, time banks, vacations, and other matters related to working hours, by monitoring managerial reports provided by the HR Department and also by guiding employees; Promote professional development and team motivation through continuous feedback and guidance, performance monitoring, and improvement via technical and behavioral training; Participate in periodic departmental inventories and ensure data accuracy; Maintain department organization and cleanliness—including equipment and utensils—by adhering to daily hygiene procedures, and requesting equipment adjustments and maintenance when necessary; Requirements Keep the team united and engaged despite their differences and daily challenges Maintain an attractive, eye-catching counter with optimal product exposure Manage, prevent, and control losses and stockouts, understanding the store’s context and timing, seasonality, and location. **Additional Information:** Experience (in the field) **Preferred Academic Qualification:** Completed or ongoing undergraduate degree **Minimum Academic Qualification:** Completed high school **Specific Knowledge:** Knowledge of display case setup, food handling, sales analysis, margins, losses, and production control **Computer Skills:** Microsoft Office – intermediate level **Benefits:** Health Insurance Dental Insurance Pharmacy Benefits Retail Store Purchase Benefits Life Insurance **ADDITIONAL INFORMATION:** 100% in-person position **Work Location:** Av das Comunidades, 995 – Centro / Gaspar **Working Hours:** 6:00 AM to 10:00 AM – 12:00 PM to 2:30 PM * Position available for persons with disabilities (PCD)