About Us GTOP comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2,000 employees, 300 checkouts, and 35,000 m² of sales area. JOB RESPONSIBILITIES Responsible for supervising, organizing, controlling, and monitoring FLV department routines; guiding and clarifying team members’ questions; developing and managing work schedules, overtime, and time off; defining timelines and standardizing procedures to maximize operational efficiency, product and service quality, while complying with rules, good practices manual, hygiene and safety standards, established standards and goals; as well as providing customer service and sales. ACTIVITIES TO BE PERFORMED Ensure a positive customer shopping experience by meeting their needs, surprising and advising them about the variety of products offered, and making sales suggestions; Ensure, promote, and enhance sales targets through planning of product mix, defining timelines and displaying the most attractive and distinctive products, as well as maintaining cordial customer relationships; Ensure reduction of FLV losses and spoilage by guiding, monitoring, and controlling the team and daily operations; suggesting and implementing recovery actions where possible; and defining and standardizing operational procedures; Ensure management of merchandise purchase orders for the department, analyzing and managing inventory levels as well as historical sales data, seasonality, and specific promotions; performing procurement planning with appropriate lead time to guarantee supply and replenishment without stockouts, losses, or shortages; Ensure that the product counter is always fully stocked, correctly priced, organized, and clean, guiding, controlling, and monitoring daily routines; Ensure proper receipt of merchandise, as well as organizing, directing, and/or storing items in refrigerated chambers, following hygiene, safety, and pre-established standards; Keep the team informed and updated on new products; Guarantee people management regarding time-off schedules, hour banks, vacations, and other matters related to working hours, through monitoring of managerial reports provided by the HR Department and direct guidance to employees; Promote professional development and team motivation through continuous feedback and guidance, performance monitoring, and improvement via technical and behavioral training; Participate in periodic departmental inventories and ensure accuracy of information; Maintain department organization and cleanliness—including equipment and utensils—through adherence to daily sanitation procedures, as well as requesting equipment adjustments and maintenance when necessary; Requirements Keep the team united and engaged despite daily differences and challenges Maintain an attractive, eye-catching counter with optimal product exposure Manage, prevent, and control losses and stockouts, considering store context and timing, seasonality, and location. **Additional Information:** Experience (in the field) **Preferred Academic Qualification:** Completed or ongoing undergraduate degree **Minimum Academic Qualification:** Completed high school education **Specific Knowledge:** Counter assembly, food handling, sales analysis, margins, loss control, and production control **Computer Skills:** Microsoft Office – intermediate level **Benefits:** Health Insurance Dental Insurance Pharmacy Benefits Retail Store Purchase Benefits Life Insurance **ADDITIONAL INFORMATION:** 100% on-site position **Work Location:** Av. das Comunidades, 995 – Centro / Gaspar **Working Hours:** 6:00 AM to 10:00 AM – 12:00 PM to 2:30 PM * Position available for persons with disabilities