Description
Job Summary:
Strategically manage regional store operations, ensuring achievement of sales targets, operational efficiency, and customer satisfaction.
Key Highlights:
1. Strategically manage regional store operations
2. Lead and guide Store Managers
3. Ensure execution of organizational strategies and alignment
#### **About the Role:**
We are seeking professionals to strategically manage regional store operations, ensuring achievement of sales targets, operational efficiency, and customer satisfaction, supported by the Operations Director in developing tactical plans and operational adjustments, leading and guiding Store Managers, and guaranteeing execution of organizational strategies and alignment with company standards.
\#Together and United, We Are Better! To fully realize our potential, we seek energetic, collaborative, committed individuals who pursue excellence!!
Do you identify with this? Apply now! We want to meet you!
**JOIN US AND GROW TOGETHER!**
#### **Key Responsibilities:**
* Plan, supervise, and direct Store Managers' activities, ensuring operational alignment with organizational strategies, supported by the Operations Director for more complex decision-making, to ensure goal attainment and process consistency.
* Monitor regional store performance, analyzing sales, operational efficiency, and customer service metrics, proposing data-driven and market-best-practice-based improvements to optimize results and ensure customer satisfaction.
* Supervise implementation of commercial and promotional campaigns, ensuring alignment with marketing guidelines and that promoters conduct store visits per contractual obligations, optimizing exposure and replenishment of promotional products.
* Ensure compliance with operational standards and procedures, guaranteeing adherence to the company's quality, safety, and compliance requirements to prevent non-conformities and ensure operational excellence.
* Develop and implement structured action plans based on indicator and operational process analysis to enhance efficiency, drive store performance, and ensure sustainable business growth.
* Manage the regional budget, controlling operational costs and proposing solutions to improve productivity and profitability, ensuring financial sustainability of stores.
* Ensure execution of commercial and trade marketing strategies, including seasonal campaigns and loyalty initiatives, guaranteeing stores achieve established commercial objectives and optimize market competitiveness.
* Promote training and development of Store Manager teams, providing guidance, regular feedback, and capacity-building opportunities to strengthen regional leadership and elevate collective performance.
* Collaborate with the Operations Director to assess and optimize staffing levels across regional stores, evaluating operational and strategic needs, actively participating in recruitment, onboarding, offboarding, transfers, and employee recognition processes, ensuring teams align with organizational goals and possess the capability to deliver expected results.
* Ensure correct implementation of planograms and strategic product placement across regional stores, guaranteeing that islands, gondolas, and other sales areas are organized per commercial guidelines, promoting visual appeal, space optimization, and alignment with sales strategies, promotional campaigns, and seasonality, ensuring maximum efficiency in commercial activities.
* Ensure adherence to the 12 Operational Commandments, delivering training and monitoring operational standard execution across all regional stores to guarantee consistency and excellence in outcomes.
* Perform other related tasks as required or requested by the immediate supervisor.
#### **Mandatory Requirements:**
* Completed postgraduate degree;
* Experience as Senior Store Manager or Regional Store Manager;
* Availability for travel and valid driver's license (Category B)
#### **Benefits:**
* Annual bonus;
* Monthly performance target;
* Unimed health insurance;
* Dental plan;
* Cafeteria with coffee;
* Baby kit;
* Life insurance;
* Training programs;
* Transportation allowance;
* Monthly performance target;
* Uniform;
* University tuition assistance;
* Disciplinary evaluation;
* Five-year service award;
* Career progression;
* Daycare assistance;
* Purchase discount program;
* Pharmacy discount program;