Involves performing administrative tasks and coordination related to frontline operations, which may include data entry, ramp activities, sorting activities, tracking activities, dispatch activities, and local customer service. Although operational tasks may be part of these functions, most of the time is spent on office-based activities. **Position: LOGISTICS OPERATIONS ASSISTANT** **Location: ITW\- NAVEGANTES/SC** **Schedule: Monday through Friday, 8:00 AM to 5:48 PM** Have you ever considered joining a company that connects people and opportunities around the world? If you seek a career in an environment that values people, promotes diversity and inclusion, and prioritizes safety, ethics, and excellence in customer service, join FedEx—the global leader in logistics and express transportation. **About FedEx** FedEx Express is the world’s largest express transportation company, offering a broad range of delivery services to more than 220 countries and territories. In Brazil, we operate the largest air and road transportation infrastructure, connecting over 5,300 locations and delivering logistics solutions across all regions of the country. **Diversity and Inclusion** At FedEx, we believe in equal opportunity. All qualified candidates—regardless of disability, gender, age, race, color, creed, or sexual orientation—will be considered in our selection processes. **Benefits offered:** * Medical assistance * Dental assistance * Life insurance * Commuter allowance * Meal voucher or Ticket Refeição (depending on the branch) * Basic food basket (depending on the branch) * Education assistance * FedEx service discounts * Air travel discounts * Hotel and car rental discounts * Telemedicine (free for employees and their dependents) * Pregnancy support program (free for employees and their dependents) **Mandatory requirements:** Completed high school; * Strong interpersonal and communication skills; * Excellent verbal and written communication, organizational ability, dynamism, creativity, and proactiveness; Basic computer skills (Excel) Availability to work Monday through Saturday and perform overtime when required; **Preferred (non-mandatory) qualifications:** * Advanced Excel knowledge. Knowledge of WMS \- SAP **Key responsibilities:** Under close supervision, performs the following activities: * Analyze and develop performance indicators; * Conduct productivity analysis across the entire operation and process mapping; * Support managers in analyzing reports, identifying non-conformities, and developing action plans; * Perform operational closings; * Analyze data and prepare reports based on operational indicators; * Participate in periodic meetings with customers and the operations team; * Identify opportunities and develop new processes to improve inventory accuracy; * Manage production controls, productivity, absenteeism, capacity, training, system access authorizations, and assist with internal and external audit controls. Operational team management * Experience in receiving, sorting, and shipping workflows. **Join this journey and build your future with FedEx!** **Recruitment and Selection Team – FedEx Brazil** FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company * 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.