Bakery Assistant

Description

Job Summary: Responsible for cleaning, organizing, restocking, customer service, preparing and displaying products, and inventory control in the bakery. Key Highlights: 1. Opportunity to contribute to store sales and success 2. Dynamic role focused on customer service and product production 3. Work environment that values organization, hygiene, and process optimization About Us GTOP comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area. JOB RESPONSIBILITIES Clean the department and counters; verify product expiration dates on counters and in the sales area; stock counters for store opening; serve customers; inspect appearance of displayed products; place product orders adhering to scheduled dates and times; clean the coffee machine; update price labels; clean the food court area; assist with department cleaning and organization; clean equipment; participate in monthly inventory counts; clean external display islands and counters; attend department meetings with supervisors and management; participate in full inventory audits. ACTIVITIES TO BE PERFORMED Contribute to store sales through strategic product display and provide personalized customer service at the counter; when necessary, guide customers on product types and derivatives; prepare, package, weigh, and deliver products to customers; Support production of various products (related to the bakery’s product mix) by baking, frying, cutting, preparing, and packaging items, following production schedules and protocols, rules, good practices manual, hygiene and safety standards, and established targets; Enhance customer service efficiency through continuous restocking of product display counters and accurate pricing, in compliance with predefined rules and standards; Boost departmental sales through attractive and distinctive product displays and strong customer relationships; Help reduce losses by organizing displays correctly according to FIFO (First-In, First-Out) principles and producing planned quantities following production schedules, protocols, and recipes; Monitor product appearance, expiration dates, and pricing, conducting daily checks and removing items with damaged packaging, expired items, or missing identification; Assist in receiving and transporting products, and prepare and store them in appropriate locations; Support product counting for inventory assessments, controls, and audits; Maintain department organization and cleanliness, as well as cleanliness of equipment and utensils, by performing daily sanitation procedures, and request equipment adjustments and maintenance as needed; Process customer payments at the bakery cashier when required; Assist with related tasks as needed; Requirements **Minimum Academic Qualification:** Completed elementary education (preferred) Valid health certificate **Additional Information:** 100% on-site position 100% on-site position **Work Location:** Rua Benjamin Constant, 939, Escola Agricola neighborhood, Blumenau, SC, CEP 89\.037\-400 **Working Hours:** 13:30 \- 22:20 **Benefits:** Attendance Bonus Performance Target Bonus Transportation Allowance Childcare Assistance Rede TOP Stores Shopping Benefit Program Life Insurance Health Plan Dental Plan Professional Development Pathway * Position available for persons with disabilities (PCD)