Description
Job Summary:
Professional to work in export operations, handling sample management, technical support, document management, and identification of new business opportunities, with a focus on quality.
Key Highlights:
1. Sample management and export success reporting.
2. Technical support and document management.
3. Identification of new business opportunities and product follow-up.
Description:
* Completed high school education;
* Higher education in international trade is desirable;
* Prior experience in the export field;
* Familiarity with export market characteristics, processes, etc.;
* Basic knowledge of Excel and other Office tools;
* Knowledge of retail and hospitality markets is desirable;
* Knowledge of BI and QlikSense is desirable;
* Knowledge of Spanish and English is desirable.
* Manage samples dispatched to customers, analyzing and reporting success rate (samples sent vs. RL generated) through shipment tracking;
* Support all activities involving technical information, either in person and/or virtually;
* Manage documents signed between us and our customers using available systems (SeSuite, Projuris, etc...);
* Identify new business opportunities and opportunities to expand the product portfolio;
* Collaborate with R\&D on the development of new products;
* Participate in root cause investigations of technical issues encountered with our products in the market, providing the highest-quality information to support better decision-making;
* Support regulatory activities at both national and international levels.
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