Infrastructure Analyst | Microsoft Junior

Description

Here at Redix, our team is talented, good-humored, collaborative, and focused on solving problems in a practical and innovative way. We seek people who identify with our horizontal and participatory management style, centered on customer peace of mind... a unique approach found only at Redix. If you enjoy infrastructure and technology and wish to grow professionally, this is an excellent opportunity for development! This professional focuses on delivering high-quality support and resolving issues, while also helping build the company's knowledge base alongside the entire Microsoft team. Do you identify with this challenge? Then join our Tchurma! **RESPONSIBILITIES:** Provide Level I infrastructure Microsoft incident support; Customer support; Respond to events triggered by monitoring systems; Log activities in the Service Desk system; use and maintain the knowledge base. **REQUIREMENTS:** **Basic knowledge of Windows Server, including:** AD, FS, RDS, Hyper-V, IIS, backup tools, and antivirus software; Basic understanding of TCP/IP networking, DNS, and DHCP. Availability for on-site work. **PREFERRED QUALIFICATIONS:** Professional experience in Microsoft infrastructure roles; **Certification or active preparation for certification:** Azure Fundamentals (AZ-900), or Microsoft 365 Fundamentals (MS-900); Basic Linux knowledge. **WE OFFER:** Multi-benefit card — no payroll deduction — for grocery shopping or a nice lunch. Health insurance — 100% covered by the company for the employee. Dental insurance — 100% covered by the company for the employee. Life insurance. Semi-annual bonus. Education investment — knowledge is never enough. Childcare assistance for parents. Wellhub — to keep your health on track. Horizontal management — here we do things differently, with collaboration and autonomy in decision-making and project execution. Company tenure recognition — it’s always good to acknowledge and celebrate. Relaxed environment. Team-building and integration activities — those moments you truly enjoy. Massage Day — the most anticipated 15 minutes of every week. Day off — choose when to celebrate your birthday without working. Fresh fruit every day — just help yourself! Relevant conversations — those self-awareness and individual well-being chats.