Job Summary: The professional will be responsible for internet access activation and maintenance, ensuring equipment configuration and customer satisfaction. Key Highlights: 1. Customer satisfaction focus 2. Teamwork and courtesy 3. Agility and innovation mindset Remember that customer’s joy when the doorbell rings and they see the person who will install their internet? The Activation Team consists of those professionals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation Team also configures equipment and schedules these visits with customers. **This and all other listed positions are open to persons with disabilities (PwD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of equipment already installed at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction; * Fill out service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Task agility and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license category B. **Additional Information** **Working Hours: Monday to Friday – 08:00 to 12:00 and 13:12 to 18:00** On-site opportunity in Itapema. Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for residential, corporate, and government clients. We embrace an innovative attitude, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states, consistently maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology across 670 municipalities with up to 30,000 inhabitants by the end of 2029. This milestone in our history has been accompanied by numerous recognitions from Anatel, including “Best Broadband Operator in Southern Brazil” for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen — all through strong collaboration and appreciation for high performance. Here, you won’t just participate; you’ll co-create the future! Join us in building the future! Unifique — simplifying lives since 1997! **All our opportunities are open to persons with disabilities (PwD)** ### **Benefits for Employees** Health Plan Dental Plan Pharmacy Partnerships Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Maternity Assistance PPR – Profit Sharing Program Quinquennial Bonus – recognition for tenure Psychological Support Childcare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Programs Service Discounts Unifique