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Translating business requirements into application requirements.\n\n**How You Will Make an Impact**\n\n* Execute business demands related to IT, achieving full understanding of processes, gathering requirements, capturing expectations and needs, and clarifying all user questions.\n* Manage execution of business demands with schedules for all phases, organizing information, building workflows, and defining solution structures. Keep the business engaged throughout all demand phases, with communication plans, testing, and validations.\n* Ensure systems remain operational and provide support to all users, serving as the Single Point of Contact (SPOC).\n* Participate in business routines to understand processes and propose improvements to reduce costs, shorten lead time, improve quality, etc.\n* Create and maintain up-to-date system and process manuals, including workflows, screenshots, technical specifications, etc.\n* Serve as the SPOC for global initiatives and implementations and lead them.\n* Develop a system training plan for users and execute it periodically with current users, as well as a dedicated onboarding plan for new users.\n\n**Requirements**\n\n* Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related fields.\n* Agile methodologies, SAP ERP, development tools, Power BI, Power Apps, SharePoint.\n* Advanced English (mandatory).\n* Intermediate Spanish (desirable).\n\n**Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a** **general inquiry form** **on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.**\n------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.**\n---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605179000","seoName":"local-business-process-owner","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-botuvera/cate-help-desk-it-support/local-business-process-owner-6484546298982712/","localIds":"140","cateId":null,"tid":null,"logParams":{"tid":"bdba91b7-ef9b-49b6-86ac-ac4b05f87b92","sid":"c3a011e3-9142-47e1-9258-8692df230124"},"attrParams":{"summary":null,"highLight":["Lead global initiatives","Provide technical support to users","Develop technology-based solutions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Blumenau,Santa Catarina","unit":null}]},"addDate":1766605179607,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. 106, 99 - Canto da Praia, Itapema - SC, 88220-000, Brazil","infoId":"6484545977139312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"HR Payroll Analyst","content":"**Job Description:**\n\n\nOur client is a real estate development company located in Itapema/SC, aiming to transform city skylines. Recognized for its boldness, creativity, trustworthiness, and innovation, the company seeks professionals who identify with this essence and wish to join an environment that values development and collaboration. \n\nJob Objective: To technically and analytically manage HR payroll department routines, ensuring legal compliance, process accuracy, and qualified support to employees and managers. 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Additionally, you will serve as the quality reference point, ensuring that backend APIs, integrations, transactional flows, and digital interfaces meet the security, stability, and regulatory compliance standards required by the financial sector and the Central Bank of Brazil (BACEN).\n**Your responsibilities will include:**\n\n\n* Defining, implementing, and evolving strategies for functional, integration, regression, and performance testing.\n* Validating critical PIX flows (sending, receiving, refunds, collections, dynamic QR codes), ensuring adherence to BACEN standards and ISO20022 messaging (PACS/ADM).\n* Planning, developing, and executing test scenarios for backend APIs (Java, REST, JAX\\-RS).\n* Automating tests for APIs, integrations, and front\\-end components, aligned with the cooperative’s technology stack.\n* Building and maintaining automated test suites for CI/CD pipelines.\n* Collaborating closely with developers, Product Owners (POs), and architects to clarify requirements and ensure quality from inception.\n* Conducting requirement inspections, backlog refinements, and impact analyses.\n* Performing tests in complex, high-transaction environments with stringent security constraints.\n* Monitoring quality metrics: defects, coverage, stability, and adherence to functional criteria.\n* Analyzing logs, defects, and incidents related to financial products.\n* Guiding the team on testing best practices, quality standards, and internal guidelines.\n* Helping evolve QA practices within the tribe (processes, tools, quality governance).\n\n\n**What you need to have:**\n\n\n* Solid experience as a Senior Quality Analyst.\n* Experience in financial environments, payment systems, banks, fintechs, or cooperatives.\n* Strong hands-on experience with API testing (REST), including tools such as Postman, Newman, RestAssured, Karate, or similar.\n* Solid knowledge of backend Java testing, integrations, and messaging systems.\n* Knowledge of PIX and its core flows (SPI, DICT, PACS/ADM packages, refunds, reconciliation, collections).\n* Experience in test automation (backend and frontend).\n* Working knowledge of SQL, queries, and data validation.\n* Experience with CI/CD pipelines and integrating tests into delivery workflows.\n* Familiarity with logs, observability, error analysis, and troubleshooting.\n* Good understanding of non-functional requirements (performance, security, availability).\n* Experience with Agile methodologies.\n\n\n**Nice-to-have qualifications:**\n\n\n* Experience with messaging-related testing (JMS/ActiveMQ).\n* Experience with load and stress testing (JMeter, Gatling, k6\\).\n* Frontend test automation experience (Cypress, Playwright, Selenium).\n* Knowledge of certificates, mTLS, and encryption applied to banking integrations.\n* Familiarity with hexagonal architecture and microservices.\n* Experience with Elastic Stack for analysis and monitoring.\n* Certifications (CTFL/CTAL; Selenium WebDriver; Agile Testing or equivalent).\n* Proficiency with management tools: Jira, Confluence, Zephyr, XRay.\n\n\n **On-site employment in Blumenau/SC**\n\n \n\n**What we offer:**\n\n\n\n* A **collaborative** environment with **continuous knowledge sharing**;\n* An open culture embracing **innovation, ideas, and proactive leadership**;\n* Use of **cutting-edge technologies** and industry best practices;\n* Focus on **technical excellence** and **real-world impact** in deliverables;\n* Ongoing encouragement of **learning and professional development**.\n\n\n **Our benefits:**\n\n\n* **Flexible benefits card** via Flash—covering meals, mobility, wellness, and more;\n* **Health insurance** (Unimed) and **mental health support**;\n* **Free lunch at the office**;\n* **Free drinks all day:** gourmet coffee, energy drinks, juices, whey protein, soft drinks, chocolate milk;\n* **Relax room:** relaxing massages twice per week;\n* **Decompression areas:** such as game room and nap room;\n* **TotalPass:** access to gyms, studios, and wellness activities;\n* Gifts via Flash—**birthday gift** and **anniversary gift**;\n* Referral bonus—**R$ 2,000.00 per successful hire**;\n* Continuous development through **Personal Development Plans (PDI), feedback sessions, and certification support**;\n* **Free English classes:** preparing you for international opportunities;\n* On-site parking.\n\n\n See what it’s like to be part of the Premiersoft team\n\n\n\nLearn more about us\n\n\n\nVisit our headquarters\n\n\n\nCommunication throughout the selection process occurs via email or WhatsApp. To avoid missing any updates, please add the domain **@premiersoft.net** to your list of trusted senders and monitor both your inbox and spam folder.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605127000","seoName":"senior-quality-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-botuvera/cate-business-systems-analysts/senior-quality-analyst-6484545638118712/","localIds":"140","cateId":null,"tid":null,"logParams":{"tid":"d9ab0473-dc04-463d-ae2f-1c276f62fcd1","sid":"c3a011e3-9142-47e1-9258-8692df230124"},"attrParams":{"summary":null,"highLight":["Responsible for testing critical financial products","Experience with REST APIs and test automation","On-site work in Blumenau/SC"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Blumenau,Santa Catarina","unit":null}]},"addDate":1766605127977,"categoryName":"Business Systems Analysts","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4243","location":"R. XV de Novembro, 955 - Centro, Blumenau - SC, 89010-003, Brazil","infoId":"6484545624806512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Marketing Analyst (Automation)","content":"**We are restless, innovative, full of ideas, and always ready for action.**\nBecause the challenge of developing the best solutions to accelerate the business of thousands of companies is also what motivates us to transform our ideas into results—creating outstanding experiences for our people and advancing the tech ecosystem.\nA GPTW-certified company that takes pride in its people and strives to offer growth journeys, learning opportunities, and appreciation for diversity—of people and of thought.\nBecause it’s more than just a job—it’s a role at Senior.\n\n**LEARN MORE ABOUT THIS OPPORTUNITY:**\n\nWe are building a new Growth & Revenue department, focused on robust automations connecting Marketing, Growth, Media, Data & Analytics (GD), and Sales—ensuring greater speed, efficiency, and reduced friction across the entire funnel.\nTo support this initiative, we’re seeking a Marketing Analyst specializing in Automation, who will be a key player in designing, optimizing, and governing automated workflows for acquisition, nurturing, qualification, routing, and activation of opportunities. This person will play a strategic role in sustaining the end-to-end funnel, operating in a data-driven manner with strong technical and analytical orientation.\nThis opportunity is for on-site work at our headquarters in Blumenau (SC) or at our branches—preferably Curitiba (PR) or São Paulo (SP).\n**Key Responsibilities:**\n* Eliminate bottlenecks and reduce rework across the funnel\n* Design comprehensive, scalable, and automated customer journeys in HubSpot and its integrations\n* Ensure governance, standardization, and consistency of processes\n* Accelerate tests, experiments, and Growth initiatives\n* Increase conversion rates and operational efficiency\n\n**WE’RE LOOKING FOR SOMEONE WHO:**\n* Holds (or is pursuing) a bachelor’s degree in Marketing, Advertising, Digital Marketing, or related fields\n* Possesses advanced technical proficiency in HubSpot and marketing automation tools\n* Has solid experience implementing complex automations and cross-platform integrations\n* Is familiar with CRM systems and data analytics tools\n\n**WHAT COULD STRENGTHEN YOUR APPLICATION:**\n* Postgraduate degree or MBA in related areas\n\n**Our Benefits:**\n* Health and dental insurance\n* Life insurance\n* PPLR — Profit and Results Sharing Program\n* Wiipo Card with flexible benefits\n* Wiipo Club offering exclusive discounts and advantages\n* TotalPass — Gym and wellness benefit\n* Banked hours\n* Citizen Company: Extended maternity and paternity leave\n* Newborn assistance\n* PET assistance\n* Senior Corporate University\n* Career development plan\n\n**The Senior Way:**\n\nOur culture respects individuality and empowers people through innovation, collaboration, and autonomy. 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XV de Novembro, 955 - Centro, Blumenau - SC, 89010-003, Brazil","infoId":"6484545041741112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Developer","content":"Our purpose is to provide businesses and individuals with freedom and the power of choice, combined with the experience of a technology company. Connecting financial services and flexible benefits intelligently is what drives us. Join us on this rocket ride: Be a \\#Wiiper\n\nTo help propel the tech ecosystem with us, learn more about Senior’s Technology Manifesto **LEARN MORE ABOUT THIS OPPORTUNITY:** \n\nThis position offers the opportunity to work on an **application** with over 2.5M users. At **Wiipo**, beyond being a developer, you are also a direct user of everything you code. Whether it’s a business rule in the backend or a screen in the frontend, everything you build will be in your hands for daily use within the Wiipo app.\nTherefore, if you’re dynamic, communicative, and passionate about development, this role is perfect for you! Our routine focuses on simplicity and collaboration. The more interest you show in a given topic, the greater the opportunities to learn and specialize—always with the ability to see the tangible results of your work directly in the Wiipo app. **WE ARE LOOKING FOR SOMEONE WHO:*** Has proficiency in programming languages such as Node.js and TypeScript;\n* Has knowledge of frameworks and libraries commonly used in web or mobile development (e.g., React Native);\n* Is familiar with agile methodologies (Scrum, Kanban) and version control tools (Git);\n* Demonstrates strong communication skills and the ability to produce technical documentation;\n* Is currently pursuing or has completed a bachelor’s degree in Computer Science, Software Engineering, or related fields.\n\n **WHAT COULD GIVE YOU AN EDGE IN THE PROCESS:*** Experience with relational (SQL) and non-relational (NoSQL) databases.\n* Knowledge of serverless architectures and design patterns.\n* Familiarity with DevOps tools.\n* Relevant certifications in software development.\n* Knowledge of AWS.\n\n **Wiiper Offers:*** Health and dental insurance;\n* Life insurance;\n* Wiipo Card with flexible benefits;\n* Wiipo Club with exclusive discounts and advantages;\n\n\n\\- TotalPass \\- Gym and wellness benefit;* Flexible working hours bank;\n* Birth assistance program;\n* Pet care assistance;\n* Senior Corporate University;\n* Career development plan;\n\n **We are Wiipo!** \n\nWe are Wiipo, the fintech arm of Grupo Senior Sistemas—a digital platform that brings together diverse financial services and integrated corporate benefits, easy to contract, delivering agility, flexibility, autonomy, and cutting-edge technology.\nLearn more about Wiipo at: wiipo.com/sobre or via our social media: LinkedIn | Instagram | Facebook | YouTube **Wiipo is also Senior:** \n\nWe are a Brazilian company recognized as one of the largest software developers for business management in the country. With over 35 years of history and offices across Brazil, we take pride in the digital transformation we drive for countless businesses. Beyond Brazil, we’ve expanded internationally through the acquisition of a company in Colombia, making us a LATAM player. With one of the most comprehensive portfolios for high performance, the quality of our solutions stems from the work of over 3,000 professionals. Our purpose—\"Empowering People and Accelerating Business\"—and our passion for technology have earned us recognition as a Great Place to Work® (GPTW). For seven consecutive years, we’ve maintained this distinction, thanks to incredible people who make Senior an ever-better place to work. 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XV de Novembro, 955 - Centro, Blumenau - SC, 89010-003, Brazil","infoId":"6484544712768212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Support Analyst (Senior Flow)","content":"**We are restless, innovative, full of ideas, and always ready for action.**\nBecause the challenge of developing the best solutions to drive the business of thousands of companies is also what motivates us to transform our ideas into results—creating outstanding experiences for our people and advancing the tech ecosystem.\nA GPTW-certified company that takes pride in its people and strives to offer growth journeys, learning opportunities, and appreciation for diversity—in both people and perspectives.\nBecause it’s more than just a job—it’s a role at Senior.\n\n\n\nTo help propel the tech ecosystem with us, learn more about Senior’s Technology Manifesto.\n\n\n\n\n\n**LEARN MORE ABOUT THIS OPPORTUNITY:**\n\nIf you seek a career filled with challenges and growth opportunities, this is the right place for you.\nHere, we make a difference in our customers’ lives!\nAs the Support team, we help achieve optimal results by guiding our clients toward the best path to maximize delivery outcomes.\nThis team belongs to the business unit *Senior Flow*, a platform delivering technology assets to customers and partners—enabling these companies to undergo digital transformation.\n**Key Responsibilities:**\n* Provide technical support to users, resolving issues related to software and corporate systems—including GED, SIGN, BPM, and Connect products.\n* Assist users with application usage, programs, and operational routines.\n* Monitor, administer, identify, and resolve incidents.\n* Document processes, procedures, and applied solutions.\n* Support the IT team on projects and activities related to the area.\n* Problem-solving ability, customer focus, and collaboration are essential traits for this team.\n\n**WE ARE LOOKING FOR SOMEONE WHO:**\n* Has experience in Technical Support and User Support;\n* Has experience with APIs;\n* Has experience supporting cloud environments;\n* Holds a completed or ongoing bachelor’s degree in Computer Science, Systems Analysis, or related fields.\n\n**WHAT COULD ENHANCE YOUR APPLICATION:**\n* Knowledge of cloud services.\n* Experience with Help Desk and support tools (e.g., Zendesk).\n\n**Our Benefits:**\n* Health and dental insurance;\n* Life insurance;\n* PPLR—Profit and Results Sharing Program;\n* Wiipo Card with flexible benefits;\n* Wiipo Club offering exclusive discounts and advantages;\n* TotalPass—Gym and wellness benefit;\n* Banked hours;\n* Citizen Company: Extended maternity and paternity leave;\n* Birth assistance;\n* PET assistance;\n* Senior Corporate University;\n* Career development plan.\n\n**The Senior Way:**\n\nOur culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality, as experiences and perspectives are unique—and we provide opportunities embracing diversity of people and thought. Because it’s precisely this approach that enables us to achieve outstanding results, driving our customers’ success—powered by the dedication of incredible people. These details apply specifically to this opportunity, but you can explore all our openings and learn more about being part of Senior on our careers page: senior.com.br/carreiras **We Are More Senior!**\n\nWe are a Brazilian company recognized as one of the country’s largest enterprise software developers for business management. With over 35 years of history and offices across Brazil, we proudly drive the digital transformation of businesses for countless companies. Beyond Brazil, we’ve expanded internationally through the acquisition of a company in Colombia—making us LATAM. 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Support associates in making decisions about financial products and services, devising strategies for sound financial management and generating positive impact in communities where the cooperative operates.\n\n **Portfolio manager for corporate associates:**\n\n\nOversee the support and development of corporate associate portfolios, fulfilling the established commercial schedule, presenting financial solutions tailored to client needs, marketing products and services aligned with defined targets, thereby contributing to strategic planning implementation.\n\n **Prospecting:**\n\n\nIdentify and attract new associates and business opportunities by understanding the associate’s line of business and debt level. Conduct visits aimed at generating new business and strengthening relationships with existing associates.\n\n **Digital specialist:**\n\n\nFacilitate associates’ interaction with self-service and digital channels to enhance efficiency and guide associates toward appropriate digital solutions. Provide guidance to help associates better utilize available products and technologies.\n\n **Transactional activities:**\n\n\nMonitor portfolio debt levels and develop measures to resolve delinquency issues, minimizing costs and avoiding judicial involvement. Perform associate registration and data updates.\n\n **New associate integration:**\n\n\nOnboard new associates by explaining Sicredi’s principles, addressing questions, and fostering engagement with cooperative values.\n\n **Portfolio size recommendation:**\n\n\nManage portfolios of micro and small enterprises and mixed portfolios in smaller branches, delivering differentiated and targeted service to the intended audience.\n\n **Financial transactions:**\n\n\nPerform (occasionally and as needed) financial transactions including payments, receipts, and transfers.\n\n \n\nAnd others.\n\n **Requirements and qualifications** \n\n* Completed or ongoing undergraduate degree;\n* Proactivity and broad business vision;\n* Commercial acumen;\n* Commitment to team collaboration and shared goals;\n* ANBIMA certification (https://www.anbima.com.br/):\n\n\nCPA10 (Mandatory)\n\n\nCPA20 (Desirable)\n\n\nCEA (Preferred)\n\n **Additional information** **Nice to meet you—we are Sicredi.**\n\n \n\nOur journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**, who have once again earned us the title of **Best Place to Work**, ranking first according to Great Place To Work Brasil (GPTW).\n\n \n\nTogether with **over 9 million associates** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives**—a purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion.\n\n\nWe continue seeking talented individuals eager to help build a better world—and we want you on board. **#JoinSicredi!**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766601654000","seoName":"business-assistant-meia-praia-itapema-sc","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-botuvera/cate-database-dev-admin/business-assistant-meia-praia-itapema-sc-6484501175693112/","localIds":"1318","cateId":null,"tid":null,"logParams":{"tid":"8c1638a3-22c6-4b8e-bcaf-30ce5ff616ed","sid":"c3a011e3-9142-47e1-9258-8692df230124"},"attrParams":{"summary":null,"highLight":["Support for corporate associate portfolios","Prospecting new business opportunities","CPA10 certification mandatory"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Itapema,Santa Catarina","unit":null}]},"addDate":1766601654351,"categoryName":"Database Dev Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. XV de Novembro, 955 - Centro, Blumenau - SC, 89010-003, Brazil","infoId":"6484463707417912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Business Consultant, 8-Hour Shift | Neumarkt Shopping Center, Blumenau (Exclusively for People with Disabilities)","content":"**B2C VP**\n\n**Southern Regional Directorate**\n\n**Work Location:** Porto Alegre\n\n \n\nAn open, transparent workplace that inspires trust and self-development. With this environment in mind, the B2C division strives to deeply understand our customers’ needs and transform them into a unique value proposition. Delighting and retaining customers is what drives us every day!\n\n \n\nIf you love technology, thrive in a dynamic environment, and enjoy teamwork, your place is with us at Vivo stores!\n\n\nHere, we take genuine pleasure in serving customers and presenting all the connectivity solutions Vivo offers—enabling people to make the most of life through a delightful experience.\n\n **Responsibilities and Duties** \n\n **TO SHINE IN THIS ROLE, YOU WILL:**\n\n* **Reception and Delight \\-** Greet customers warmly, understand their needs, and offer personalized solutions that delight and foster loyalty.\n* **Consultative and Digital Sales \\-** Negotiate effectively, present Vivo services and benefits, encourage use of the Meu Vivo app, and conduct proactive telemarketing.\n* **Organization and Efficiency \\-** Adhere to schedules, support reception activities, and responsibly comply with ANATEL regulations and internal processes.\n* **Support and Knowledge \\-** Provide basic technology support and stay updated on market trends and competitors.\n* **Development and Participation \\-** Participate in training programs and contribute energy to campaigns and projects.\n* **Operational Management \\-** Manage cash handling and perform document management with meticulous attention to detail.\n\n \n\n**Requirements and Qualifications** **WHAT YOU NEED TO MAKE THINGS HAPPEN:**\n\n* Completed high school education — the foundation to begin your journey with us.\n* Commitment to quality and ethics — excellence and integrity go hand in hand here.\n* Passion for people! If you enjoy working with and for others, this is your place.\n* Passion for delighting and retaining customers — turning every interaction into a memorable experience.\n* Drive to make things happen — energy and attitude to achieve outstanding results.\n* Resilience — because challenges are part of the path to success.\n* Being tuned-in and connected — staying current with trends and technologies.\n* Curiosity and discipline to keep learning — continuous evolution is our motto.\n* Experience in customer service is a differentiating factor that can set you apart!\n\n \n\n**Additional Information** **At Vivo, we care for those who make everything happen: you!**\n\n* Build your own customized benefits package: meal voucher, food voucher, gym membership, pharmacy, health insurance, dental plan, and much more!\n* Brand-new mobile phone + unlimited plan featuring Brazil’s fastest 5G!\n* Top-tier discounts on Vivo services (TV, internet, apps, etc.).\n* Annual bonus to recognize your efforts.\n* Private pension plan to help you plan for the future.\n* Support for parents (daycare, school, or babysitter).\n* Freedom to be yourself. Here, style is free! \\#VemdeVocê\n* Birthday leave — a day off\n* Ready to change the world? We have an outstanding volunteer program.\n* Discounts on courses, universities, and certifications.\n* Grow with us — in Brazil or abroad! \\#VivoMinhaCarreira\n* Take care of yourself with \\#VivoBemEstar: nutritionists, psychologists, telemedicine, and more!\n* Diversity is our essence. Everyone is welcome here!\n\n \n\nWe are a company within the Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Bring Closer** people, businesses, and society as a whole — building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices, placing them firmly in control of their digital lives — securely, reliably, and with the quality only Vivo delivers.\n\n \n\nTo make this possible, we lead a digital transformation process and are revolutionizing our company from within. 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