Description
Responsibilities: Provide customer support and assistance throughout operations, delivering necessary information and ensuring cargo reaches its destination in compliance with requirements through cargo tracking and monitoring. Contact customers via phone calls, e-mails, and WhatsApp to resolve issues and obtain information about goods, aiming to ensure customer satisfaction.
Education: Completed high school or currently pursuing a degree in Administration or Logistics.
Skills: Customer service and telephone support experience, proficiency in Microsoft Office suite, excellent verbal and written communication skills; strong writing ability, proactivity, and good teamwork skills.
Working Hours: 8:00 AM to 6:00 PM, Monday to Friday.
Benefits: Meal allowance (average R$ 600.00 per month); Health insurance; Dental insurance; Profit-sharing program (PLR); Life insurance; Seniority bonus; Education assistance; Day off; Partnership with an online shopping platform offering discounts (camping gear, personal care items, thermal mugs/bottles, and other products).
Note: We do not use banked hours.
Benefits:
* Medical assistance
* Dental assistance
* Profit sharing
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site