**We are restless, innovative, full of ideas, and always ready for action.** Because the challenge of developing the best solutions to drive the business of thousands of companies is also what motivates us to turn our ideas into results, creating great experiences for our people and evolving the tech ecosystem. A GPTW company that takes pride in its people and strives to provide growth, learning opportunities, and values diversity of individuals and thoughts. Because it's more than just a job opening. It's an opportunity at Senior. **LEARN MORE ABOUT THIS OPPORTUNITY:** We are looking for a Post-Sales Analyst to work within Senior Corporate University, directly contributing to client engagement and satisfaction throughout training journeys. In this role, you will be responsible for ensuring a positive customer experience by managing registrations, communications, and training outcomes provided by the University. You will work in direct contact with users and internal departments, supporting from registration through post-training follow-up, ensuring every interaction reflects Senior’s values and excellence. We are seeking someone with strong interpersonal skills, communication ability, and organization, who enjoys problem-solving and has a genuine interest in helping people learn and succeed with our solutions. Key Responsibilities:* Monitor clients and users throughout training programs, ensuring a smooth and positive experience; * Perform registrations, enrollments, communications, and track sign-ups; * Support training operations (in-person and online), ensuring quality and timeliness in deliverables; * Act as the main point of contact for instructors, partners, clients, and internal teams; * Monitor participant engagement and satisfaction metrics; * Contribute ideas to improve processes and communications with a customer focus. **WE ARE LOOKING FOR SOMEONE WHO:*** Has completed or is pursuing a degree in fields such as Administration, Communications, Education, Sales Management, or related areas; * Demonstrates strong interpersonal skills and empathy in customer service; * Has experience in customer service, support, or training operations; * Possesses intermediate-level Excel knowledge. **WHAT CAN STRENGTHEN YOUR APPLICATION:*** Experience in customer success. **Our benefits:*** Medical and dental insurance; * Life insurance; \- PPLR \- Profit and Results Participation;* Wiipo card with flexible benefits; * Wiipo Club offering exclusive discounts and advantages; \- TotalPass \- Gym and wellness benefit;* Banked hours; * Citizen Company: Extended maternity and paternity leave; * Newborn assistance; * Pet care assistance; * Senior Corporate University; * Career development plan. **The Senior way:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality, as experiences and perspectives are unique, offering opportunities that embrace diversity of people and thought. This is how we achieve outstanding results, driving customer success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our openings and learn even more about being part of Senior on our careers page: senior.com.br/carreiras **We are more Senior!** We are a Brazilian company recognized as one of the largest developers of business management software in the country. With over 35 years of history and offices spread across the nation, we take pride in the digital transformation our organization drives for countless businesses. Beyond Brazil, we have expanded internationally through the acquisition of a company in Colombia, making us present across LATAM. With one of the most comprehensive portfolios for high performance, the quality of our solutions comes from the work of over 3,000 people. Our purpose of "Empowering People and Driving Business" and our passion for technology make us a GPTW. For seven consecutive years, we continue as a Great Place to Work®, with amazing people making Senior an increasingly excellent place to work. And so we continue growing, valuing each journey and showing that Senior’s expansion and brand strength come from engaged, fearless people—because driving innovation is part of who we are. Discover more about us at www.senior.com.br or through our social media: