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Job Summary: Responsible for developing, maintaining, and monitoring technological resources, systems, networks, and infrastructure to ensure availability, security, and innovation for business operations. Key Highlights: 1. Development and maintenance of technological resources 2. Technical support and monitoring of IT infrastructure 3. Implementation of systems and methodologies, ensuring data security **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Professional **Employment Type:** Permanent – CLT Mission Responsible for developing and maintaining technological resources—including systems, equipment, networks, infrastructure, and others—through implementation and monitoring of systems and methodologies aligned with defined requirements; providing technical support and ensuring availability (systems, networks, servers, links, and related components); executing planning, installation, deployment, and maintenance of related environments—aiming to guarantee the necessary availability for seamless business operations, introduce market innovations and best practices, and preserve data and information integrity and security. * Identify incidents with the highest frequency in the system. * Participate in project development. * Analyze requests from all departments regarding implementation or improvement of information systems. * Monitor and control project deployments. * Respond to user-submitted tickets to resolve queries, requests, incidents, system improvements, etc. * Monitor the technology environment and sustain the operation of various existing technological solutions and applications within our infrastructure. * Propose and perform maintenance on computer networks and technological systems. Monitor and control support for operational systems, as well as platform migrations. * **Requirements:** * Education: Currently pursuing a bachelor’s degree; * Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). * Knowledge of information security – LGPD; * Project development methodology; * Knowledge of Business Intelligence (BI), including data analysis and report generation; * Familiarity with system development, programming languages, or application maintenance. **Benefits:** Medical assistance, Childcare allowance, Education allowance, Clothing allowance, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher
