Collections Assistant

Description

Job Summary: Professional to work as a collections assistant, contacting customers, negotiating payments, and maintaining a courteous relationship. Key Highlights: 1. Contact customers to collect outstanding amounts. 2. Negotiate payment deadlines and methods, formalizing agreements. 3. Maintain a courteous and professional relationship with customers. Our client is an established company in southern Brazil offering solutions in MDF, hardware, and finishes for the furniture industry and general renovations. With over 19 years of experience in this market and 11 physical stores, they are seeking a professional to work as a collections assistant. **Responsibilities:** Contact customers to collect outstanding amounts (by phone, e\-mail, and WhatsApp); Negotiate payment deadlines and methods, formalizing agreements; Issue and send bank slips, invoices, and payment receipts; Monitor and update the system with the status of collections and payments; Maintain a courteous and professional relationship with customers, seeking effective and sustainable solutions. **Requirements:** Completed high school education; Previous experience in collections or accounts receivable; Intermediate knowledge of Excel and financial/ERP systems; Strong verbal and written communication skills; Organized, resilient profile with negotiation skills. **Benefits:** Meal allowance; Education assistance; Health insurance. **Work Schedule:** Monday to Friday, from 7:42 AM to 12:00 PM and from 1:30 PM to 6:00 PM **Work Location:** **Neighborhood:** Várzea do Ranchinho **City:** Camboriú **State:** Santa Catarina