Customer Service Associate

Description

Job Summary: Responsible for serving customers, registering orders, preparing products, organizing inventory, and maintaining store cleanliness, ensuring quality and hygiene. Key Highlights: 1. Friendly and efficient customer service 2. Product preparation and maintenance of organization 3. Focus on hygiene and quality standards **Benefits:** Meal Voucher: BRL 150.00 Transportation Voucher Attendance Bonus: BRL 200.00 Goal Achievement Bonus: BRL 150.00 **Main Responsibilities:** Provide direct customer service, ensuring a friendly and efficient experience; Register orders in the system, suggest add-ons, review selections with the customer before finalization, and ensure their satisfaction; Prepare products according to company standards, complying with hygiene and food safety regulations, ensuring expected quality and standards; Maintain inventory organization, monitoring expiration dates and types of supplies, following leadership guidelines; Perform full store cleaning, including equipment and ice cream machine, promoting a pleasant environment compliant with required hygiene standards; Periodically sanitize the ice cream machine, ensuring product quality and proper equipment operation, as trained; Support other related tasks as needed or directed by immediate supervisor; **Requirements:** Strong interpersonal communication skills; Responsibility; Commitment Attention to cleanliness, personal hygiene, and workplace organization. **Available Shift Schedule:** 12x36 Shift (12 hours of work followed by 36 hours off); Working Hours: 10:00 AM to 10:00 PM. **Important:** During working hours, the following are prohibited: False eyelashes False nails Makeup Piercings Earrings Beard Compensation: Starting from BRL 2,055.90 per month Benefits: * Meal Voucher * Transportation Voucher Experience: * Customer Service (Preferred) Work Location: On-site