BM Vagas, in partnership with a renowned company, is selecting a Monitoring Assistant for Poços de Caldas/MG. Responsibilities: Remote receptionist support via phone. Monitoring and handling access requests. Granting access to residents, visitors, and service providers. Recording incidents and relevant information in the system. Monitoring cameras and security systems. Requirements: High school diploma. Basic computer knowledge. Availability to work on rotating shifts. Experience in customer service (desirable). Skills: Clear and concise communication. Quick thinking and proactivity. Attention to detail and organization. Ability to handle emergency situations. Knowledge of monitoring systems (desirable). **Horário:** 12×36 – 11:00 to 23:00 hs 1:30 break