Specialized service providing personalized customer support. The professional will perform reception, customer service and guidance activities, as well as supporting bank staff in specific situations. SUMMARY OF ACTIVITIES Monitoring the opening and closing of the branch Controlling people's entry and exit Informing branch staff if any ATM is not functioning or if a suspicious object is installed on the equipment Receiving and attending to customers Support activities Queue organization Conflict mediation Emergency support MAIN REQUIREMENTS – SERVICE PROVIDER Excellent verbal and non-verbal communication skills Empathy and positive energy Persuasion ability Enjoy interacting with people Practice active listening Polite, courteous and friendly Corporate \| Internal Helpful attitude Impeccable personal hygiene Emotional control Completed secondary education **Minimum Education:** High School (Secondary Education) Meal allowance