Receptionist/Customer Service Representative

Description

Job Summary: We are seeking a friendly and organized Receptionist to ensure a welcoming and efficient experience from the customer's first contact with the clinic. Key Highlights: 1. Welcoming and efficient customer service 2. Scheduling organization for clinic professionals 3. Administrative routine support and front desk organization We are looking for a ***friendly, organized Receptionist with excellent public service skills*** who enjoys interacting with people and pays attention to detail. This professional will be responsible for ensuring a welcoming and efficient experience from the customer's first contact with the clinic. Main Responsibilities * Greet and welcome customers courteously and professionally * Schedule, confirm, and reschedule appointments * Organize the schedule of clinic professionals * Answer phone calls, WhatsApp messages, and other communication channels * Register and update customer data * Support basic administrative tasks and cash handling when necessary * Maintain an organized front desk and pleasant environment * Assist in presenting clinic services and packages Requirements * Completed high school education * Experience in customer service or front desk roles * Strong verbal and written communication skills * Organization, responsibility, and proactivity * Proficiency with digital systems and tools Preferred Qualifications * Experience in aesthetic, health, or wellness clinics * Commercial mindset and ease in handling sales or service referrals * Familiarity with appointment scheduling and WhatsApp-based customer service Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$1.800,00 - R$4.794,89 per month Benefits: * Transportation allowance Work Location: On-site