Who we are At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection \- from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. Guided by a culture of continuous improvement that fosters resilience and self\-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. Poços de Caldas, Brazil Audiologist 159037 **About AudioNova** At AudioNova, we believe that hearing well transforms lives. We excel in hearing care, offering personalized solutions and cutting-edge technology to improve people's quality of life. Our audiologists are central to this mission, combining technical expertise, empathy, and active listening to deliver meaningful care journeys for every customer. If you are a professional passionate about Audiology and looking for a dynamic, human-centered, and purpose-driven environment, join our team! **Your responsibilities:** * Welcome and assess customers with hearing loss, interpreting audiometric tests and other clinical information. * Select, recommend, and fit hearing aids (HAIs) and accessories based on each customer's specific needs. * Conduct the sales process for recommended products, adhering to AudioNova's commercial policies (pricing, payment terms, promotions). * Perform fine-tuning adjustments and monitor hearing aid performance, ensuring proper adaptation and customer satisfaction. * Implement the AudioNova Treatment Program, providing continuous follow-up throughout the customer's hearing journey. * Accurately and completely record information in internal systems, including service data, sales, and follow-ups. * Prospect active and inactive customers, promoting new sales and relationship opportunities. * Promote AudioNova campaigns and programs, such as “Refer a Friend” and product launches. **What we are looking for:** * Completed undergraduate degree in Audiology, with active registration at CRFa. * Genuine interest in hearing care and commercial performance. * Strong communication skills, empathy, and customer focus. * Organized, responsible, and proactive in customer service and record-keeping. * Experience in hearing aid sales and interaction with senior clients is desirable. **What we offer:** * Be part of a global network of excellence in hearing care. * Attractive fixed + variable compensation. * Ongoing training focused on technical and commercial development. * Performance incentive program. * Collaborative work environment with a clear purpose and recognition of audiologists. Transform lives with us. Join AudioNova (a Sonova Group company)! **\#AudioNovaBrazil** Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.