ADMINISTRATIVE ASSISTANT

Description

Job Summary: Professional responsible for administrative tasks, customer service, and team collaboration with active listening and empathy in the clinical area. Key Highlights: 1. Efficient and courteous customer service 2. Team collaboration to achieve objectives 3. Proactivity in problem-solving and pursuit of improvements We are the most diverse educational group in the country. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt to constant change. Here, we are a team—not heroes—driven by the desire to make a difference and connected in one unique way: the \#CognaWay. Our relationship is direct and respectful, and the success of our students and customers is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute leader in the educational segment? Come to Cogna. **Responsibilities and Duties** \- \- Perform administrative tasks, such as inventory control and file organization \- \- Provide efficient and courteous customer service \- \- Use Microsoft Office Suite to perform daily tasks \- \- Collaborate with the team to achieve departmental goals \- \- Demonstrate proactivity in problem-solving and pursuit of improvements \- \- Practice active listening and empathy with patients (clinical area of the college). **Requirements and Qualifications** \- \- Completed high school education \- \- Technical course in administration or undergraduate degree in administration, accounting, or related fields (preferred) \- \- Experience in administrative routines and public-facing roles \- \- Strong communication skills, adaptability, and organizational ability **Additional Information** **Work Schedule/Shifts:** Mon–Thu 12:30\-5:00 PM / 6:00\-10:30 PM; Fri 1:30\-5:00 PM / 6:00\-10:30 PM **But wait—there’s more!** * Undergraduate and postgraduate tuition scholarships: available at our educational units for you and your dependents (spouse and children). * Birthday Day Off: choose one day to relax and celebrate. * SESC Membership: access numerous opportunities to improve quality of life. * Univers Pharmacy Plan: discounts on a wide variety of medications. * Corporate University: various learning paths and free courses to support your continued growth with us. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. * Life Insurance: mandatory benefit for all CLT employees at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to advance further every day, generating employability for diverse talents. Join our team! Innovation drives us. Cogna is one of the world’s largest education organizations and a pioneer in Brazil. Our mission is to “empower people to build a better version of themselves.” With over 50 years of tradition, we are now among the world’s largest education companies, operating a broad business model offering abundant growth opportunities. We deliver educational products and services spanning from early childhood learning to senior education. Evolution and dynamism—the hallmarks of a young startup—are embedded in our DNA, yet backed by the structure of a large enterprise with over 70 brands. Here, we act with the student’s success in mind. We are passionate about education and deeply value people. We take responsibility to make things happen, always generating sustainable value—and together, we can achieve more. We are **Cogna!**