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Job Summary: MegaMamute is seeking a logistics professional who enjoys working with data, analysis, and well-organized processes to transform the online shopping experience. Key Highlights: 1. Track pickups and returns based on carrier reports 2. Monitor chargebacks on marketplaces (Mercado Livre, Shopee, Amazon) 3. Analyze chargeback and return patterns to support process improvements At **MegaMamute**, logistics is an essential part of the customer experience—and every detail matters. If you enjoy working with data, analysis, and well-organized processes, **this opportunity could be yours!** We are a dynamic company, aligned with the latest market trends, focused on innovation and excellence. Our goal is to transform the online shopping experience by delivering exceptional results for our customers and partners. **Your day-to-day responsibilities will include:** * Tracking pickups and returns based on carrier reports * Monitoring chargebacks across marketplaces (Mercado Livre, Shopee, Amazon, and others) * Downloading, processing, and reconciling order and incident reports * Performing monthly pickup closing, consolidating data and KPIs * Reconciling information with the finance team to ensure accuracy in transactions * Analyzing chargeback and return patterns to support process improvements
