JUNIOR SERVICE PLANNING ASSISTANT

Description

Job Summary: Assist in organizing and monitoring services and maintenance activities, provide administrative support and customer service, aiming for operational efficiency. Key Highlights: 1. Support for field service planners and customer service 2. Performance of administrative routines and purchase requests 3. Opportunity to develop data analysis and proactive skills **SERVICE AND MAINTENANCE PLANNING ASSISTANT** **Location: Hauer, Curitiba, PR.** **Main Responsibilities:** Assist field service planners in opening service orders (S.O.'s), applying parts, and opening and monitoring warranty processes; Collect service call data and make information available in spreadsheets (Excel or BI); Provide customer service (phone and WhatsApp) in the absence of field service planners; Process purchase requests and receive invoices (NF's) via SAP; Assist with field technicians' tool requests. **Requirements:** Currently pursuing a bachelor's degree in Business Administration or related fields. Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Power BI). Experience in administrative routines. **Preferred Qualifications:** Knowledge of yellow-line equipment and familiarity with mechanics, hydraulics, transmission systems, and engines. **Relevant Skills:** 1\. Teamwork ability 2\. Communication 3\. Goal- and objective-oriented work 4\. Proactivity 5\. Data analysis capability Salary. Benefits: Transportation allowance, meal allowance of R$ 370.00 per month, food voucher of R$ 32.00 per working day, Unimed National health insurance plan, dental plan, telemedicine, life insurance, medication subsidy, and TotalPass. Minimum Education Level: Bachelor's Degree