Customer Experience

Description

Job Summary: Receptive and proactive customer service, administrative tasks, participation in meetings, and creation of SOPs. Key Highlights: 1. Customer service experience 2. Active and receptive communication with customers 3. Bachelor's degree in Business Administration, Human Resources, or related fields Customer Experience Daily Responsibilities \- Customer service \- Receptive \- ⁠Customer communication \- Proactively * Administrative tasks relevant to this area * System data entry * Online and in-person onboarding meetings * Creation and implementation of SOPs Requirements: Customer service experience Intermediate Microsoft Office suite proficiency Experience in the commercial area Bachelor's degree in Business Administration, Human Resources, or a related field Work Location: São Francisco, Curitiba \- PR Benefits: Unimed \- effective after 90 days Meal voucher (VR) Transportation voucher (VT) Salary: BRL 2\.500,00 Working Hours: 8:30 AM to 6:00 PM (44 hours per week), alternate Saturdays Minimum Education: Bachelor's Degree