Job Summary: Opportunity to work as Level 1 (N1) in the Customer Success area, delivering qualified customer service, diagnosing customer needs, providing system support, and performing remote configurations. Key Highlights: 1. Direct involvement in customer success 2. Customer support and service across multiple platforms 3. Remote configurations and data validation ***Opportunity to work as Level 1 (N1) in the Customer Success area*** **Requirements:** Currently pursuing a bachelor's degree in Commercial Management or related fields (preferred); proficiency in Microsoft Office; experience with systems; experience in customer support/service (phone / WhatsApp / chats / email). **Responsibilities:** Deliver qualified customer service and triage, diagnosing customer needs; prepare and detail documentation of the triage conducted with the customer; guide users through system workflows; resolve interface-related queries; perform remote configurations, data validation, and basic equipment testing; conduct follow-up activities. **Benefits:** Meal voucher (R$ 616.00/month) + Transportation voucher + Unimed health insurance + Life insurance **Working Hours:** 9:00 AM – 12:00 PM, 1:00 PM – 6:00 PM (Monday to Friday) Compensation: Starting from R$2,000.00 per month Benefits: * Medical assistance * Life insurance * Meal voucher * Transportation voucher Work Location: On-site