Browse
···
Log in / Register
Job Summary: We are seeking a proactive and committed professional to join our Technical Support team, providing incident resolution, notebook formatting, printer support, and inventory management. Key Highlights: 1. Environment conducive to learning and professional growth 2. Focus on diversity, inclusion, and respect 3. Performance evaluation and feedback for continuous development We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even when remote, we stay connected. We hold ceremonies to strengthen bonds, share knowledge, and stay updated on company news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **everyone is welcome here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us? **Responsibilities and Duties** **What we seek?** A proactive, committed individual with strong interpersonal skills to join our Technical Support team. **RESPONSIBILITIES AND DUTIES** * Handling incidents, requests, tasks, and projects from the Service Desk area, either on-site or remotely; * Formatting and preparing notebooks; * Supporting printers and print servers; * Supporting Android and iOS mobile devices; * Providing support to Executive Management and the Board; * Managing and controlling inventory; * Installing and managing approved software; * Supporting Linux, Windows, and Mac OS operating systems; * Engaging vendors for maintenance and support. **Requirements and Qualifications** * Experience with Windows 10 and 11 operating systems (Mandatory); Mac OS experience is desirable. * Knowledge of access management, including user account creation (Active Directory), permission management, and group administration. * Knowledge of Office 365 access permission management (e.g., group creation, mailboxes, shared mailboxes). * Intermediate troubleshooting skills for operating systems, networks, and related issues. **Preferred Qualifications** * Currently pursuing or holding a bachelor’s degree in Technology-related fields (preferably Networking or related areas). * ITIL V3, ITIL V4, or ISO 20000 certification. * Microsoft certification. **Working Hours** * Monday to Friday, from 9:00 AM to 6:00 PM; * 100% on-site model; * Location: Rebouças neighborhood — Curitiba, PR. **NOTE:** Hey! If you don’t meet all the job requirements, we still encourage you to apply! We’ll carefully review your profile considering all your qualifications. **Additional Information** **What you’ll find here:** * An environment conducive to **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuous development of our people * **Meal and/or food allowance** for grocery shopping and meals * **Medical and dental assistance** so you and your family stay healthy * **Pharmacy partnership** offering discounts on medications * **Childcare allowance**, per current policy * **Gym partnership** to encourage physical activity * **SESC partnership** for diverse cultural and leisure activities * **Partnerships for education**, including language, technology, and online course platforms * **Payroll-deductible loan** with attractive rates + financial education program * **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with opportunities for rewards and bonuses * **Group life insurance** Here, stories are never in short supply! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage and learning more about us, getting inspired, exploring our open positions, and joining this ever-growing team?
