Customer Service and Operations Assistant

Description

Job Summary: Professional to support customer service routines, order processing, and delivery coordination, with emphasis on communication and proactivity. Key Highlights: 1. Customer service via WhatsApp and telephone 2. Driver support and delivery coordination 3. Administrative assistance with ease of use for systems Gelo Moreira is hiring a professional to support customer service routines, order processing, and delivery coordination. Responsibilities Customer service via WhatsApp and telephone Receive, register, and confirm orders in the system Update records and organize documents Support drivers and daily deliveries Cargo verification and operational recordkeeping Administrative support to the department Profile Organized, agile, and responsible Good communication skills Proactive and team-oriented Proficient with computers, WhatsApp, and systems Requirements Completed high school education Experience in customer service or administrative routines (preferred) Schedule Monday to Friday: 7:15 AM to 4:15 PM Saturday: 8:00 AM to 12:00 PM Employment Type: Full-time, CLT permanent contract Compensation: R$1.750,00 - R$1.995,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Life insurance * Meal voucher * Transportation voucher