CCTV CONTROLLER

Description

Job Summary: A CCTV Controller ensures the security and protection of company assets by monitoring electronic systems and reporting incidents to the prevention team. Key Highlights: 1. Operate and monitor electronic security systems 2. Prepare incident reports 3. Provide support to law enforcement authorities #### **About the position:** Ensuring that company assets are properly cared for and protected is fundamental to the business. The CCTV Controller serves as the eyes of the facility, providing security for customers and employees. This professional must be attentive, careful, organized, and engaged — indispensable for this role. #### **Main responsibilities:** * Operate and monitor electronic security systems; * Report incidents occurring inside the store to prevention agents; * Retrieve data to substantiate incidents; * Prepare daily, weekly, and monthly incident reports; * Provide incident-related data to law enforcement authorities; * Serve customers in accordance with the company's service standards; * Comply with operational procedures required for the position. #### **Mandatory requirements:** * Prior experience as a CCTV Controller; * Completed or ongoing elementary education. #### **Desirable requirements (advantage):** * Knowledge of security and prevention procedures; * Ability to work in teams and under pressure; * Capacity to accurately assess situations; #### **Benefits:** * Telemedicine and telepsychology * Dental plan * Benefits club * Pharmacy discounts * Benefits card * Recognition programs * Life insurance * Funeral assistance * On-site meals * Career development plan