Description
Job Summary:
Ensure excellent front-desk service by organizing patient flow, appointment scheduling, and team support to deliver a positive customer experience.
Key Highlights:
1. Greet customers courteously
2. Schedule and manage appointments
3. Support internal team
**Compensation:** R$ 2.140,00
**Location:** Pouso Alegre – MG (On-site)
**Working Hours:** Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM\.
**Job Objective:**
Ensure excellent front-desk service at the clinic by organizing patient flow, appointment scheduling, and team support, contributing to a positive customer experience and smooth operational functioning.
**2. Key Responsibilities**
* Greet customers, visitors, and suppliers courteously
* Answer and direct telephone calls
* Schedule and manage appointments
* Confirm appointment times with patients
* Organize front-desk service flow
* Request referrals from new customers
* Request Google reviews
* Support internal team as needed
* Maintain organization of the reception area
**3. Technical Requirements (Hard Skills)**
* Completed high school education
* Strong verbal and written communication skills
* Basic computer knowledge (Word, Excel, and e\-mail)
* Experience in customer service (preferred)
* Familiarity with appointment scheduling systems (preferred)
Payment: R$2.140,00 per month
Benefits:
* Transportation allowance
Selection Question(s):
* Are you available to work at the location specified?
* Are you available to work during the hours specified?
* Have you previously worked as a receptionist? What industry was the company in?
Work Location: On-site