IT Technology Coordinator

Description

Job Summary: An IT professional focused on coordinating teams, processes, and infrastructure to ensure information security and regulatory compliance. Key Highlights: 1. Coordinate IT teams and processes 2. Manage IT infrastructure and information security 3. Support audits and regulatory compliance **Education:** Bachelor's degree in Information Technology or related fields. **Knowledge Requirements** IT Governance (ITIL, COBIT, etc.); Windows Server / Linux / Virtualization; EDR knowledge; TCP/IP networking knowledge; Intermediate English; Generalist knowledge of Information Technology **Responsibilities:** * Coordinate the Information Technology team and departmental processes. * Reorganize departmental processes and objectives based on expansion forecasts, aligned with business goals. * Develop the IT team with a focus on guidelines for delivering results. * Coordinate the operation and maintenance of IT infrastructure, including servers, networks, virtualization systems, and data storage. * Coordinate Helpdesk and its processes. * Prepare for and support ISO and AEO (Authorized Economic Operator) certification or recertification audits within the scope of IT management. * Implement and monitor the information security policy, ensuring compliance with regulations, IT best practices, and the LGPD (General Data Protection Law). * Analyze, plan, and coordinate implementations related to requirements set by the Brazilian Federal Revenue Service for customs-controlled facilities concerning Information Technology. * Plan and manage software licenses and subscriptions. * Manage equipment and system inventories. * Manage user accounts, access rights, and permissions across systems. * Manage corporate network security. * Manage IT vendor contracts. * Review telecommunications services. * Manage and monitor backup policies and processes. * Coordinate IT service projects and operations. **Benefits:** Fuel allowance; Health insurance; On-site meals; Meal voucher; Life insurance; English language assistance **Administrative Working Hours** **Work Mode: On-site