Description
Job Summary:
We are seeking an IT Support Analyst to provide user support, install and maintain equipment, and monitor and log technical incidents.
Key Highlights:
1. User support (in-person and remote)
2. Installation, configuration, and maintenance of equipment
3. Support for infrastructure projects and system upgrades
We are looking for an IT Support Analyst to join our team!
**Responsibilities and Duties**
Responsibilities:
Providing user support (in-person and remote) for hardware, software, and networks;
Installing, configuring, and maintaining IT equipment;
Monitoring servers, networks, and systems;
Logging and tracking technical incidents;
Supporting infrastructure projects and system upgrades.
**Requirements and Qualifications**
Requirements:
Currently pursuing or having completed a technical or undergraduate degree in IT, Computer Science, Information Systems, or related fields;
Knowledge of computer, printer, and network maintenance;
Familiarity with Windows and Linux operating systems;
Strong communication skills, proactivity, and problem-solving focus.
**Additional Information**
Preferred Qualifications:
Experience with help desk tools;
Knowledge of servers, databases, and virtualization;
IT certifications (e.g., CompTIA, Microsoft, Cisco).
KL Rent a Car is a vehicle rental company distinguished by its excellence in customer service and wide range of vehicles tailored to all needs. With a modern fleet and a dedicated team, we are committed to delivering an easy, safe, and efficient car rental experience for our customers.