Description: * Bachelor's degree completed or in progress in Information Technology, Computer Science, or Information Systems; * Basic/intermediate knowledge of SAP; * Knowledge of technical support/systems; * Understanding of system integrations (e.g., APIs, web services, EDI files); * Strong oral and written communication skills; * Technical English for reading. * Analytical professional with strong communication skills and proactivity to provide system support and gather user requirements; * Ability to document processes, requirements, and technical/functional procedures, contributing to the organization and continuous improvement of internal workflows; * Experience or familiarity with ERP systems—especially SAP (as a user or technical support)—with understanding of core modules is desirable; * Knowledge of programming logic and basic ABAP language concepts to support development tasks and simple corrections; * Experience with system integration, including analysis of transmitted data, monitoring of interfaces, and understanding of application-to-application workflows; * Ability to work collaboratively in teams, with good interpersonal relationships and capacity to handle multiple simultaneous requests; * Responsibility for identifying and analyzing issues, proposing technical solutions or escalating to responsible areas when necessary. 2512310202491938673