Technical Support and System Implementation Assistant

Description

Job Summary: The professional will be responsible for providing technical support and customer service activities, including system and peripheral installation and configuration. Key Highlights: 1. Technical support and customer service 2. System installation and configuration 3. Assistance in resolving technical questions and issues Position: Technical Support and System Implementation Assistant Job Responsibilities: The professional will be responsible for providing technical support and customer service activities, including: Installing and configuring the company's system on customers' computers; Configuring printers and other peripherals required for system operation; Sending manuals, tutorials, and guidance to customers; Providing user support via telephone, WhatsApp, and other communication platforms; Offering basic assistance in resolving questions and technical issues related to system usage; Recording and tracking all support interactions; Performing other routine administrative and support tasks as needed. Desired Qualifications: Proficiency in computer operations and software installation; Strong verbal and written communication skills; Organizational skills, responsibility, and willingness to learn; Ability to interact effectively with the public and solve problems. Working Hours: Business hours (Monday to Friday) and 1 Saturday per month from 8 a.m. to 12 p.m. Work Modality: On-site Employment Type: Full-time CLT Compensation: R$1.700,00 - R$2.000,00 per month Benefits: * Transportation allowance