Job Summary: We are seeking an IT Intern to provide technical support, with a focus on maintenance, software installation, and user assistance in a collaborative environment. Key Highlights: 1. Opportunity to develop skills in a dynamic environment 2. Supporting the smooth operation of internal services and projects 3. Focus on hands-on learning in technology We are looking for an **IT Intern** to provide technical support to users of the Teltec Group. If you are passionate about technology, eager to learn through practice, and wish to develop your skills in a collaborative and dynamic environment, this opportunity is for you! Grow with us! **Responsibilities and Duties** **YOUR RESPONSIBILITIES WILL INCLUDE:** * Assisting with and performing maintenance on notebooks; * Installing and uninstalling software; * Providing user support; * Documenting procedures; * Assisting in ensuring the smooth operation of internal services and organizing IT materials; * Providing support to Solutions Analysts in projects; * Performing other duties relevant to the position; * Supporting activities related to the Information Security Management System. **Requirements and Qualifications** **TO QUALIFY, YOU MUST:** * Be currently enrolled in an undergraduate program in Computer Networks or related fields. * Have knowledge of notebook hardware; * Be familiar with Windows operating systems; * Possess basic knowledge of IP networking (OSI model, DNS, DHCP). **PREFERRED QUALIFICATIONS (ADDITIONAL ASSETS):** * Experience in notebook maintenance; * Familiarity with Cisco or Microsoft career paths; * Basic knowledge of Azure Cloud. **Additional Information** **Teltec Benefits** **At Teltec, we care for our people with a comprehensive, flexible benefits package thoughtfully designed to support various life stages:** **Health & Well-being** * Health insurance; * Dental insurance; * Life insurance; * Pet health plan – Guapeco; * SESC membership; * ACATE membership; * Benefits club with partners such as Conexa Saúde, Psicologia Viva Conexa, Wellhub (Gympass), and Feirinha da Caju; * TecMassage: on-site massage sessions to enhance quality of life. **Meals & Mobility** * Meal allowance; * Transportation allowance; * Flexible benefits: choose how to use them (meals, food, health, education, or mobility). **Maternity Support** * Reduced working hours for breastfeeding, supporting new mothers’ return to work with greater care and balance. **Development & Career** * 100% subsidy for technical certifications; * Scholarship program (postgraduate studies, MBAs, and specializations); * Language program; * Playbooks, learning paths, and continuous training within Teltec’s structure. **Well-being & Lifestyle** * Runtec Program: incentive for participation in sports competitions; * Hybrid work model; * Coffee, fruits, and snacks available in the office. **Recognition & Experiences** * Birthday Day Off; * “Refer & Earn” Program (bonuses for successfully referred hires); * Exclusive partnerships offering discounts on education, mobility, home appliances, and more. * + Benefits may vary by location, employment type, and/or be subject to change based on annual budgeting. **Teltec Data** is a specialist in building **digital ecosystems that drive business growth and accelerate technological transformation**. As part of the Teltec Solutions Group, it leverages over **34 years of experience in the Brazilian Information Technology market**. With technical expertise, strategic vision, and global partnerships, we deliver customized, scalable, and high-impact solutions. Our purpose is clear: **to transform challenges into tangible solutions that empower success through technology.** We are guided by a culture that values **ownership, collaboration, empathy, and strategic thinking**, fostering an **environment of continuous growth, learning, and results-oriented focus.** **** **Join the teams that turn challenges into real solutions and build the future of technology.**