Field Technical Support - SC

Description

Job Summary: A professional responsible for maintenance and installation of electronic and IT equipment, end-user support, network and system configuration, with emphasis on electronic security and IT infrastructure. Key Highlights: 1. Maintenance and installation of electronic and security equipment 2. Comprehensive technical support for hardware, software, and networks 3. Collaborative work environment focused on team growth ### **JOB DESCRIPTION** **What responsibilities and tasks will this professional perform?** * **Electronics**: Basic knowledge, including understanding of circuits and operation of electronic devices. * **End-User Support (IT)**: Assist users with inquiries, technical issues, and software-related problems. * **IT Equipment**: Maintenance, configuration, and installation of PCs, laptops, and related devices. * **Security Equipment**: Installation and maintenance of CCTV systems, alarms, and access control systems. * **Networks**: Configuration and installation of modems and routers; creation and management of LAN/WAN networks. * **Cabling**: Cable assembly and organization, RJ45 connector installation, connection testing, and general Wi-Fi setup. * **Configuration**: Preparation and adjustment of servers and workstations. * **Operating Systems**: Installation, updates, and configuration. * **Remote Support**: Remote or on-site customer support (in\-person). * **Maintenance and Installation**: Of cameras, alarms, access control systems, and other related equipment. * **Preventive Maintenance**: Periodic inspection of installed equipment to prevent failures. * **Third-Party Software**: Support and configuration for software not owned by the company. * **Internet Configuration**: Establishing and adjusting internet connections to ensure stability and speed. ### **JOB REQUIREMENTS** **Mandatory** Driver's License: Valid CNH A and B. Teamwork: Ability to collaborate, listen to colleagues, and contribute to a positive environment. Experience with CCTV (analog/IP). Access Control (including turnstiles and revolving doors). Alarm panel maintenance. Networks and Analog/IP Telephony. **Desirable** Organization: Meticulousness in tasks, effective time management, and punctual commitment fulfillment. Appearance and Diction: Good diction and professional appearance, as the role involves direct client interaction (e.g., clear communication, conveying confidence, and maintaining professionalism during support). Maintenance of fire alarm and building automation systems — if lacking, training must be obtained through courses after hiring (during probationary period). Availability for on-call shifts and emergency response. Willingness to travel within or outside the state when required. ### **BENEFITS** **Job Information** Salary: Competitive with the role Employment Type: CLT \| On-site Work Location: São José/SC **Benefits** ️ Meal Allowance: R$22.00 per day Health Insurance (Uniodonto and Médico) — available after probationary period, with payroll deductions based on enrollment Aemflo Partnership: Exclusive discounts on medical exams, consultations, and access to Pratique Gym ️ SESC Partnership: Leisure, cultural, and wellness activities for you and your family Relaxed, collaborative, and inclusive work environment ✨ Here, we value individuals who thrive in team-oriented growth and believe in a healthy, productive workplace. ### **ADDITIONAL INFORMATION** **Contract Type:** CLT #### **Dear candidate, by applying to this position, you acknowledge and agree that your personal data and application information will be shared with Talentbrand and made available to the hiring company.**