OPERATIONS ANALYST

Description

Job Summary: Professional responsible for planning, monitoring, and analyzing optical fiber network maintenance, coordinating teams, and ensuring documentation and compliance. Key Highlights: 1. Optical fiber network planning and monitoring 2. Team coordination and network failure analysis 3. Documentation, asset management, and compliance **Job Description:** ---------------------- Plan and monitor goals, KPIs, and preventive maintenance of optical fiber networks; schedule, align, and supervise internal and third-party teams; analyze network failures, root causes, permanent solutions, and performance indicators (SLA / MTTR); estimate materials, services, and equipment required for preventive and corrective maintenance; create, monitor, and close service orders and maintenance windows; analyze technical reports, audits, and equipment conditions (fusion splicers, cleavers, OTDRs); document, manage assets, and maintain responsibility agreements; comply with Compliance regulations, Code of Ethics, and internal policies; undertake travel and provide support to internal and external stakeholders as required **Mandatory Requirements:** ------------------------------ Completed undergraduate degree in Telecommunications Engineering, Electrical Engineering, Production Engineering, Administration, or related fields Experience in the Telecommunications field Driver's license category B Microsoft Office suite proficiency Ability to read and interpret Telecommunications project documents Basic knowledge of project management, budgeting, technical standards, and optical fiber networks **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal allowance Transportation allowance Day Off to enjoy important moments Life insurance Starbem health and wellness always at hand Wellhub (Gympass) for physical and mental well-being Mhnet Corporate University – Mhnet Ensina Internet discount after probation period **Work Location:** ---------------------- CHAPECO/SC **Working Hours:** ------------------------ 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM, Monday through Friday **Additional Information:** --------------------------- On-site position at Rua Marechal Deodoro, 1167 D, Maria Goretti neighborhood, Chapecó/SC, ZIP code 89801\-061