* Responsible for providing support to users of the computer network, including assembling, repairing, and configuring equipment for hardware and software usage; * Install and administer Windows; * Perform computer maintenance, hardware and software troubleshooting, and technical support; * Prepare and manage inventory of existing hardware, tracking purchase invoices, maintenance contracts, and warranty periods; * Train users on available applications and provide support in resolving issues; * Participate in the evaluation of new software and the procurement process for software and applications; develop small programs to improve user-support interaction; * Perform equipment maintenance and preservation; * Responsible for executing backups and other data security procedures; create and implement access restriction and network usage policies, such as passwords, drive removal, etc.; * Responsible for installing software upgrades and performing other adaptations and modifications to enhance equipment performance; * Participate in the analysis of computer components, accessories, and materials requiring specification or configuration; prepare technical work progress reports; * Develop procedures and manuals according to company guidelines; * Prepare management information reports requested by management; * Operate vehicles used for activities efficiently and safely; * Ensure compliance with occupational health and safety regulations and proper use of personal and collective protective equipment; * Organize and maintain the department’s file system for document storage and easy retrieval; * Commit to quality management, environmental, and occupational safety areas; * Perform other related tasks as assigned by the organization, according to the instructions of the immediate supervisor. Job Type: Permanent CLT Salary: R$2.477,56 per month