Customer Success Supervisor

Your Key Challenges: * **People and Performance Management:** Lead, train, and mentor the CS team (Onboarding and Support), ensuring consultative, hi
- Lead CS team
- Drive retention strategies
- Focus on MRR growth

Provide in-person and telephone customer service Manage the flow of visitors entering and exiting the premises Organize documents and correspondence Previous experience as a receptionist Knowledge of customer service Strong oral and written communication skills Receptionist training course Familiarity with management systems Intermediate English Benefits: Meal voucher Working Hours: Monday to Friday, 8:00 AM to 6:00 PM Employment Type: CLT (Permanent)

Grace Shi
DATASOFT INFORCON · Hiring Manager