Job Summary: Responsible for all collection routines with customers, aiming to delight and satisfy them in every interaction. Key Highlights: 1. Experience in collection routines (outreach, negotiation, follow-up) 2. Focus on generating Kando (deep satisfaction) 3. Appreciation of diversity, equity, and inclusion We are a company that creates Kando! What sets Yamaha apart are its people and their passion for what they do — all united by a single goal: to generate Kando through their products and the experiences they deliver. Kando, in Japanese, refers to the emotional state one experiences upon encountering something extraordinary enough to evoke deep delight — so profound it elicits a sigh of satisfaction. And it is precisely such sighs we strive to elicit, working ever harder and better. **Responsibilities and Duties** Perform all collection routines with customers. **Requirements and Qualifications** * Preferred experience of 1 year in customer collection routines (outreach, negotiation, follow\-up), preferably in collection agencies. * Advantage: experience in sales and customer retention. * Good verbal fluency and diction. * Agility, proactivity, and focus on achieving goals. * Completed high school education. #### **We are the Yamaha Group Brazil, driven by enthusiasm, a spirit of challenge, and a focus on results. Our story began in 1887 in Japan, guided by the visionary Torakusu Yamaha. In 1955, Yamaha Motor was founded, expanding our engineering excellence beyond music into motorcycles.** #### **Present in Brazil since 1970, we accelerate stories with motorcycles, outboard motors, and Waverunners — combining performance and purpose. We operate a manufacturing plant in Manaus, a headquarters in São Paulo, and employ over 5\.000 collaborators nationwide. Our purpose is to deliver Kando — the emotion of profound satisfaction that touches the heart.** #### **Our group comprises integrated business units:** #### **Yamaha Motor** **– production and commercialization of high-performance products.** #### **Yamaha Financial Services –** **Banco Yamaha, Yamaha Consortium, and Yamaha Insurance Brokerage, offering comprehensive financial solutions.** #### **Yamalog** **– our proprietary logistics company, pioneering among Yamahas worldwide, providing transportation, warehousing, and tailor-made solutions for both the group and external customers.** #### **More than technology, we are made of people. We value diversity and uphold a global Diversity, Equity, and Inclusion policy grounded on the principle of “RESPECT.” with a period, because we believe it must be practiced without exception.** #### **To learn more about our history and legacy,** **click here****.
João Silva
Indeed · HR
João Silva
Indeed · HR
