2nd Cook

Description

Job Summary: The 2nd Cook of the Central Kitchen will be responsible for delivering sophisticated service and ensuring the satisfaction of restaurant guests, in accordance with the brand’s standards. Key Highlights: 1. Sophisticated service and customer satisfaction 2. Maintaining a high standard of excellence in Food & Beverage 3. Teamwork and passion for serving **Company Description** **About the company:** Tivoli Hotels & Resorts was founded in 1933 with the opening of Tivoli Avenida Liberdade Lisboa, one of the most iconic hotels in Lisbon, Portugal. With over 85 years of experience, Tivoli distinguishes itself through a portfolio of unique and authentic properties, each with distinct personalities, yet sharing an elegant and timeless ambiance that reflects the *savoir faire* of generations of hoteliers. Tivoli is part of the ***Minor Hotels*** group and currently operates 13 properties across Portugal, Brazil, and Qatar. Whether in cosmopolitan cities, romantic retreats, or idyllic beaches, Tivoli invites you to live like a local in these destinations—luxurious contemporary or historic hotels offering warm and genuine hospitality to guests and customers alike. **About the hotel:** Located in the Jardins neighborhood—one of São Paulo’s most prestigious districts—and just one block from Avenida Paulista, Tivoli Mofarrej São Paulo is the ideal choice for experiencing the best of the city. With all the comfort of a five-star hotel and the finest view of São Paulo’s capital, the hotel transforms its guests’ stays into unique experiences—whether for travelers or locals seeking special treatment at the Anantara Spa or even at the *Seen* Restaurant & Bar, which offers a privileged view of São Paulo’s stunning skyline and enlivens the city’s nightlife. Additionally, cozy rooms, Latin America’s largest and newest presidential suite, state-of-the-art meeting rooms, an outdoor swimming pool, and Must Restaurant—a must-visit spot for jazz lovers in São Paulo—make Tivoli Mofarrej São Paulo your ideal destination to discover São Paulo. View other available positions at this property and region (Brazil): https://bit.ly/Minor-VagasTivoliBrazil **TIVOLI MOFARREJ SÃO PAULO** Alameda Santos 1.437, Cerqueira César, São Paulo, Brazil, 01419-001. T: +55 (11) 3146-5900 | E: recrutamento.tspm@tivolihotels.com www.tivolihotels.com www.minorhotels.com **Job Description** As a member of the Central Kitchen team, the 2nd Cook will be responsible for delivering sophisticated service and ensuring guest satisfaction in accordance with the property’s, brand’s, and certifiers’ standards. **Brief Description of Responsibilities:** * Maintain up-to-date knowledge of all menu specialties and general item descriptions; * Coordinate buffet setup service; * Coordinate receipt, inspection, storage, and organization of supplies, materials, and raw ingredients; * Perform cleaning and organization of the workplace; wash and store utensils; * Receive and execute orders from the dining room, paying close attention to and respecting their specific requirements and details; * Responsible for hot kitchen stations, accompaniments, and salads; * Inventory and stock control; * Production, handling, finishing, and plating of dishes; * Hygiene and quality control; * Temperature control; * Maintain the highest standard of excellence in Food & Beverage services; * Apply appropriate techniques for food handling and service in general; * Conduct oneself in a friendly, professional, helpful, and courteous manner when interacting with guests, customers, and colleagues; * Adhere to all company, brand, and certifier service standards during job performance; * Prioritize organization, maintenance, and cleanliness of one’s workstation; * Prioritize organization, maintenance, and cleanliness of work materials; * Follow all safety, sanitation, and loss prevention procedures mandated by the employer and its certifiers; * Participate in training sessions and departmental meetings as requested; * Other duties related to the role as assigned. **Qualifications** **General Skills:** * Passion for serving; * Teamwork; * Excellent verbal communication skills; * Attention to detail, speed, and accuracy in performing tasks; * Results orientation: understanding business, guest, and customer needs; * Working cohesively with colleagues as part of a team, under minimal supervision; * Maintaining confidentiality of guest and customer information, business-related data, and associated brand information; * Enthusiasm; * Organization; * Engagement; * Commitment; **Education:** * High school diploma; * Completed or ongoing higher education degree in gastronomy or related fields is a plus; **Languages:** * Proficiency in Portuguese: speaking, writing, and reading; **Technical Qualifications:** * Experience in Food & Beverage services in both “*buffet*” and “*à la carte*” formats; **Additional Information** **Employment Type & Benefits:** * Employment type: CLT (Consolidação das Leis do Trabalho); * Working hours: 8:00 AM to 4:20 PM; * Work schedule: 6 days on / 1 day off (Operational); * On-site work; * Health insurance; * Dental insurance; * Group life insurance; * Transportation allowance; * On-site meals; * Uniform; * Service charge (tips); * iFood Card: Meal allowance; * Total Pass: Corporate benefit offering access to top gyms and studios nationwide, plus mental health and wellness solutions; * Petlove: Your pet is covered by a health plan including consultations, exams, and vaccinations. * Special rates for accommodation and outlet services offered by the company. **FRAUD ALERT** Dear Candidates, We are aware that certain individuals acting in bad faith have impersonated recruiters and are offering employment contracts on behalf of TIVOLI MOFARREJ SÃO PAULO and SEEN SÃO PAULO. These requests have been made by third parties using email accounts bearing our brand names to solicit personal document numbers and even payments for purported services from prospective candidates. Accordingly, we clarify that Tivoli Hotels & Resorts does not request any form of payment, purchase of products, or acquisition of services from job applicants. Sincerely, Recruitment & Selection Team **TIVOLI MOFARREJ SÃO PAULO** Alameda Santos 1.437, Cerqueira César, São Paulo, Brazil, 01419-001. E: recrutamento.tspm@tivolihotels.com