Job Summary: As a Senior Internal Communications Analyst, you will serve as the bridge between clients and the team, ensuring every project has purpose, strategy, and flawless execution—working across multiple accounts and driving employee engagement. Key Highlights: 1. Work with multiple accounts and internal clients, aligning requests with strategy. 2. Develop strategic and tactical communication plans. 3. Ensure delivery quality and adherence to deadlines. Clima is seeking a future \#CultureMaker to make our Customer Experience team even more exceptional! As a Senior Internal Communications Analyst — Focused on Customer Support, you will be the bridge between clients and Clima’s team, ensuring each project has purpose, strategy, and flawless execution. As a Senior Internal Communications Analyst (PL), you will work across multiple accounts. Your challenges include supporting internal clients, ensuring their requests align with business strategy, and suggesting, monitoring, and producing content for internal communications (IC) materials. You will also be responsible for ensuring delivery quality, acting as guardian of the brand and communication strategy, and fostering employee engagement. For this opportunity, you must reside in the São Paulo or Curitiba region. **Responsibilities and Duties:** Work directly with client departments within mid- to large-sized companies. Understand client needs, acting proactively and consultatively. Prepare clear and objective briefings, ensuring all project stakeholders understand deliverables. Develop strategic and tactical communication plans aligned with the briefing, supported by management, and advocate for internal communications projects and related topics. Manage deliverables according to contract scope. Ensure timely delivery and high-quality outputs by organizing and prioritizing client demands, information, and expectations. Manage multiple tasks, tracking key performance indicators, deadlines, and proposing corrective actions when necessary—alongside specialist teams and with management support. Understand key indicators and metrics used in client strategies, as well as the client’s business model. Be responsible for project management workflows and processes, including opening requests and tasks in the designated tools. Be able to analyze client requests, ask necessary questions, and ensure correct understanding by the agency’s internal team. Identify new opportunities compatible with and coherent to the client’s current situation—with management support. **Requirements:** Be communicative, proactive, and possess excellent organizational skills. Knowledge of communication channel management and metric analysis. Prior experience at a communications or advertising agency is a plus. Ability to proactively develop communication plans and tactically manage channels. Proficiency in Microsoft Office or Google Workspace tools. Bachelor’s degree in Communications: Journalism, Public Relations, or Corporate Communications; Knowledge of Corporate Communications (Internal Communications, Employer Branding, Employee Experience, Organizational Culture) — essential. Project management knowledge. **Being a \#CultureMaker gives you:** **Benefits Club:** discounts on language courses and other partner benefits; Transportation Allowance or Fuel Assistance; Meal Voucher and/or Food Voucher (with no payroll deduction); Gympass; SESC Membership; Bracov Pharmacy Partnership; Amil Health Insurance (valid from day 90 of employment); Dental Insurance; BYOD (financial assistance for employees who wish to work using their own equipment); Birthday Day Off; Hybrid work in Curitiba (3 days onsite) or fully remote in São Paulo. **Flexible Work Time:** flexible schedule—you may start work between 8:00 AM and 9:00 AM and finish between 6:00 PM and 7:00 PM. Discover the power of Creative Culture. Grow with Clima.
João Silva
Indeed · HR
João Silva
Indeed · HR
