Administrative Supervisor

Description

**RSG Brasil** **Location: Central Region / SP** **Client: Financial Consulting Firm** **Position: Administrative Supervisor** **Mission:** Lead the administrative department in alignment with the direction set by the COO and CEO, conducting critical analyses, governing automations, structuring processes, and serving as the direct point of contact with the COO—prioritizing requests based on impact and escalating issues promptly. **Description:** * Ensure deadlines, technical quality, and continuous improvement — not merely execution/governance; * Conduct the most complex analyses: consolidated forecast, KPIs, operational risks, reports to Italian HQ and other countries; * Be responsible for submitting forecasts for all clients alongside the analyst — aligning with clients and internal departments for provisions and administrative forecasting; * Document, standardize, and improve departmental processes / Convert tacit knowledge into explicit knowledge; * Ensure every pending item has an owner, deadline, and visible status — close the loop / leave no request unresolved; * Serve as the single point of communication with the COO regarding departmental matters / Prioritize by impact, escalate promptly, anticipate risks; * Manage negative certificates and documentation for internal compliance and external clients / Support audits and treasury functions; * Monitor contracts and contract terminations together with the legal department / Support the team in understanding and fulfilling contractual clauses; * Evaluate each request and define the execution format (in-person, motorcycle courier, third-party) / Organize courier services; * Directly supervise the subordinate — coaching, performance evaluation, competency development. **Profile:** * Completed undergraduate degree in Business Administration or Secretarial Studies; * Minimum 5 years of experience in administrative/leadership roles; * Prior experience in consulting firms, shared service centers, or corporate environments; * Intermediate Excel — formulas, dashboards, consolidated analyses; * Financial forecasting — preparation and monitoring of forecasts; * Contracts and negotiation — critical reading and full contract lifecycle management; * Task and document management tools (ideally with experience in automation); * English desirable — for occasional reporting to Italian headquarters; * Maturity to prioritize by impact and escalate promptly — not by order of arrival; * Proactive attitude: identifies risks before they escalate; * Ability to lead an operational team with firmness and empathy; * Execution discipline and organization — closes cycles, leaves no loose ends; * Clear and concise communication with executive leadership and clients; * Business hours / On-site; * Easy access to the central region / São Paulo; * Availability to start immediately. **Compensation:** PJ model \+ Benefits (Meal Voucher R$42.00 \+ Transportation Voucher or Parking \+ Life Insurance \+ Bonus) **www.rsgbrasil.com.br**