Express Sales Operator

Description

Job Summary: The Express Sales Operator handles replenishment, customer service, and sales closure across multiple channels, fostering customer loyalty while operating the cash register and exchange counter. Key Highlights: 1. Personalized and efficient customer service 2. Work across multiple sales channels (physical store, web, phone, WhatsApp) 3. Opportunity to build a career in an inclusive environment **What we expect from you:** * Completed high school education. * Experience in construction materials and home maintenance is a plus. * Sales experience. * Customer satisfaction orientation. * Negotiation skills. * Availability to work on weekends and holidays. **Typical day of an Express Sales Operator:** * Handles daily replenishment of transfers received by the Express store and routine inventory replenishment. * Approaches, serves, and closes sales with customers on the store floor. * Fosters customer loyalty through close relationships, personalized and efficient service. * Creates sales orders and negotiates delivery and pickup timelines with customers, selling the full range of Express store ready-to-deliver products as well as the complete Leroy Merlin large-format product range. * Serves customers across multiple sales channels — physical store, web, phone, and WhatsApp — closing omnichannel sales using alternative payment tools. * Operates the cash register whenever necessary. * Manages the exchange counter, handling returns and providing technical support to customers. * Ensures inventory accuracy through frequent cycle counts. Apply for this position and become part of our construction! Wishing you good luck in your application process! Don’t forget to visit a store to learn more about what it’s like to be part of our team — see firsthand the people who deliver the best experiences to our customers. We encourage diversity and inclusion; therefore, all positions are open to Persons with Disabilities (PwD). \#WeBuildCareers