Network Technician

Description

Job Summary: We are seeking talents eager to learn, grow, and co-create with us in a collaborative, flexible, and connected environment—turning challenges into tangible results. Key Highlights: 1. Digital transformation powered by intelligence, security, and innovation 2. Collaborative, flexible, and connected environment 3. Cutting-edge technology and continuous development At Vivo Vita, we are technology specialists in network infrastructure and cybersecurity, driven by a clear purpose: accelerating digital transformation with intelligence, security, and innovation. Here, we turn strategy into impact. We build solutions that optimize processes, strengthen operational resilience, and create more secure digital environments. We believe the future is built by people. That’s why we seek talents who want to learn, evolve, and co-create with us in a collaborative, flexible, and connected environment. We value creativity, ownership, and the drive to turn challenges into real outcomes. We are committed to providing cutting-edge technology, continuous development, and experiences that expand each individual’s potential. Join a team that innovates, inspires, and transforms tomorrow. **Responsibilities and Duties** * Generate reports and deliverables for external and internal clients. * Resolve issues identified in services delivered to clients or engage internal teams as needed. * Respond to escalations from internal and external client-facing departments via phone or e\-mail, aiming to understand the issue and identify definitive or interim solutions. **Requirements and Qualifications** * Completed technical high school education or currently pursuing a higher education degree in Information Technology; * Basic knowledge of TCP/IP and Microsoft Office suite; * Familiarity with computer networking and connectivity; * Ability to interpret and follow technical procedures; * Organizational skills for logging and tracking requests; * Availability to work on a substitute basis. **Additional Information** **Benefits for a Vitalent:** * Meal allowance (Pluxee Benefits); * Medical and dental assistance (extendable to dependents); * Childcare allowance; * Life insurance; * Private pension plan; * Birthday day off (1 paid day off within the birth month); * Profit-sharing program; * Exclusive employee offer from Vivo (50% discount on bill under your name), with special discounts on landline, broadband, and TV services; * Discounts at universities, courses, and extension programs; * Partnerships with Sesc and Senai; * Well-being programs. At Vivo Vita, we have a passion: transforming our employees’ lives so their work experience becomes truly unique! We strive to convert talent into results, creativity into practice, and expectations into reality—within a collaborative, flexible, integrated, and people-focused workplace! We are committed to equipping our employees with all necessary technology and training to enhance both technical and behavioral skills. Come digitize your DNA with us!!