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Location:Bom Jesus dos Perdoes

Category:Claims

Product Coordinator for Property Insurance64963154454401120

Product Coordinator for Property Insurance

Description: * Completed undergraduate degree; * Microsoft Office suite; * Knowledge of BI (Business Intelligence) tools; * Desirable: Insurance standards and regulations; * Desirable: Regulatory bodies; * Project management. * Monitor and analyze product performance results, identifying positive or negative factors affecting outcomes, with the objective of maintaining strategic alignment; * Monitor and analyze the market (marketing, technical, legal, and regulatory aspects) for products in the portfolio and potential new products, aiming to identify market opportunities by evaluating sales performance of key categories in the market and within the company, as well as analyzing competitors, and proposing innovations; * Monitor competitors to understand their products, services, and offerings, preparing reports and/or action plans for the director regarding the analyzed products; * Establish and strengthen relationships with brokers and partners to align strategies, processes, and operations of property insurance products, and to build lasting partnerships, through understanding and anticipating their needs and expectations; * Conduct benchmarking to identify best practices and differentiation opportunities—both within the insurance industry and other industries—with the aim of enhancing knowledge of existing portfolio products and potential future property insurance products; * Coordinate products comprising the property insurance portfolio by managing related workflows and processes, aiming for effective controls, agility, and service quality for customers and partners, thereby creating market differentiation and supporting the company’s product strategies and achieving the board’s annual targets; * Participate in planning, development, and launch of property insurance products to ensure all activities align with departmental and corporate strategies and policies; * Collaborate continuously with the Information Technology department to manage and improve existing operational systems, and support the development of new systems and/or tools to assist product operations, aiming for operational efficiency; * Work with the Communications department in developing marketing materials, providing technical, legal, and regulatory information from this department to create materials supporting product sales and promotion; * Develop and deliver technical training on new products to company employees, aiming to enhance qualifications, technical knowledge, and standardization of service delivery across the team; * Participate in corporate events or technical association events to foster engagement and enhance the company’s visibility within the insurance market; * Monitor policy renewals for all products and collaborate with other company departments—particularly underwriting, pricing, claims, operations, and customer service—to ensure optimal product performance, anticipate negotiations with responsible brokers, and achieve the highest possible renewal rate. 251226020249915820

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Scrum PL64962622896515121

remuneration Open company maturity Mid-level mode Hybrid location São Paulo date of opening 29/9/21 **About the position** ---------------- ### **WE ARE LOOKING FOR SOMEONE WHO…** * Professionals with 4 years of experience in projects and Mid-level proficiency. * Wants to work on a long-term project offering stability and a career development plan. * Focuses on developing software solutions oriented toward BPO. * Provides support for internal applications. * Performs custom development for clients. * Drives innovation in document management products. * Manages projects. * ### **REQUIRED KNOWLEDGE** * Agile methodologies: SCRUM, KANBAN, and SCRUMBAN. * Jira, Confluence, and Bitbucket (Git). * Intermediate computer concepts such as relational and non-relational databases. * Front-end, Back-end, APIs, Containers, Cloud, and Virtual Machines. Desirable/differentiating knowledge: not mandatory. * Trello, COBIT, ITIL. * Machine Learning and AI. * 4 years of experience. ### **WORK MODALITY:** **Hybrid | Location: Av. Eng. Eusébio Stevaux, 1,444, São Paulo, SP** ### **WHAT WE EXPECT ON A DAILY BASIS:** * Experience in the financial market, specifically in the insurance sector and claims regulation. * Preferably experience in AI projects (image recognition, content extraction from PDF, DOC, email, SharePoint links, among others). * Gathering requirements and detailing tasks jointly with clients and the development team. * Conceptual knowledge of databases (relational and non-relational): SQL, MongoDB, etc. * Conceptual knowledge of containers, front-end technologies (HTML, CSS, JavaScript), back-end technologies (PHP, Python), virtual machines, and cloud platforms. * Conceptual knowledge of microservices and APIs (what they are and their purpose), to design projects aiming to reduce development time and optimize the project for both technical and commercial teams. * Proposing solutions to operational blockers in the project. * Supporting the consolidation of project management processes. * Supporting integrations between platforms (Jira, Confluence, Bitbucket, Trello). * Organizing, updating, and monitoring project information (both existing and new). * Gathering requirements from internal and external clients. * Creating workflows and documentation relevant to projects. * Organizing agile ceremonies and rituals. * Planning sprints, user stories, and tasks. * ‍ ### **HIRING METHOD** * Cooperative ### **EDUCATION** * Scrum certification (any type). Please submit certification (file or photo)* * Systems Analysis, Computer Science, Computer Engineering, Mathematics, or exact sciences. ‍ #### **Interested candidates should send their resume to:** **11 9 4122-4209** ‍ **Benefits** -------------- * Hybrid work arrangement: 1 day per week onsite (flexible, potentially fewer days). * Uber transportation allowance when required to travel or reimbursement. * R$500.00 Infrastructure Allowance (paid monthly alongside salary). * R$500.00 Cost-of-living Allowance (paid monthly alongside salary). * Career development plan. * Life insurance fully covered by the cooperative. * Temporary Disability Daily Allowance (DIT) fully covered by the cooperative. * Commission based on participation in closed and delivered projects (percentage and payment method defined during the second phase of the selection process).

R. FERNANDES, 120 - Mairiporã, SP, 07600-000, Brazil

Junior Claims Analyst64862309091841122

Junior Claims Analyst

At Chubb, we are committed to diversity and inclusion. All of our job openings uphold this principle; we encourage applications from individuals of all genders, races, sexual orientations, with or without disabilities, of all ages, or any other characteristic. If your profile aligns with this opportunity, apply here! We are seeking a Junior Claims Analyst to perform the following responsibilities: * Open claims in systems, provisioning and adjusting technical reserves according to coverage. * Receive documents required for claim adjudication processes. * Maintain deadlines as defined by the business area. * A completed or ongoing undergraduate degree in fields related to the insurance industry is desirable: Business Administration, Insurance Management, Managerial Processes, Financial Management, etc. * Proficiency in Microsoft Office; * Knowledge of insurance—particularly in the claims area—or experience with administrative routines is a plus. * Ability to adapt to various operational systems. Good communication skills, teamwork, commitment, and initiative to learn. * **Benefits:** * Remote work (Home Office) – 2 days per week; * Birthday Day Off; * Short Friday – early departure at 3:00 PM on Fridays; * Casual dress code; * Wellhub (Gympass); * Wellz – emotional health platform; * Go Fluent – language learning platform; * Meal and Food Allowance; * Medical and Dental Assistance; * Private Pension Plan; * Profit and Results Sharing.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Grupo HDI | Transport Claims Analyst64845660992131123

Grupo HDI | Transport Claims Analyst

Description: Basic requirements include: * Bachelor’s degree in Administration, Engineering, Law, Insurance Management, or related fields (mandatory); * Experience in regulating National Transport, RCTR-C, and RCF-DC claims (mandatory); * Experience in regulating International Transport claims (preferred); * Basic knowledge of reinsurance (desirable); * Proficiency in English (preferred). Your day-to-day responsibilities will include: * Opening, analyzing, and settling transport claims; * Analyzing recovery processes for claims (salvage and subrogation); * Verifying documentation; * Managing claim reserves; * Verifying invoices from service providers; * Preparing and analyzing reports; * Defining technical coverage. 2512170202551882390

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Claims Adjuster64845661007746124

Claims Adjuster

**About Loma Bem Protegido** Loma is the largest vehicle protection company in the State of São Paulo. We offer comprehensive services for vehicle protection, ensuring peace of mind and security for our customers. **JOB MISSION** Loma is growing and needs an experienced, proactive, and committed **Automotive Claims Analyst**, dedicated to excellence in technical service and rigorous claims process analysis. **Responsibilities and Duties** * Conduct **technical claims analysis** (collision, total loss, flooding, among others); * Handle **claims investigation and adjustment**, ensuring proper coverage classification; * Validate **documents and technical reports** submitted by members or authorized repair shops; * Evaluate estimates, invoices, photos, and reports to **verify legitimacy and compliance with the vehicle protection policy**; * Negotiate and authorize **repairs or indemnifications**, within established parameters and deadlines; * Implement **fraud prevention**, including cross-referencing information and flagging inconsistencies; * Maintain direct contact with members, providing **consultative, technical, and empathetic support**; * Update and manage internal systems (CRM, claims platform, management spreadsheets); * Monitor processes involving repair shops, inspectors, and experts; * Support management with **analytical reports** on KPIs and incidents. **Technical and Behavioral Requirements** **Mandatory:** * Proven experience as an **automotive claims analyst** (minimum 2 years); * Technical knowledge of **automotive mechanics, bodywork, painting, and structural components**; * Proficiency in the **claims adjustment and settlement process**, preferably within vehicle protection or insurance sectors; * Familiarity with **claims documentation** (police reports, vehicle registration documents, driver’s licenses, estimates, invoices, reports, photos); * Strong **negotiation skills and sound technical and commercial judgment**; * Intermediate Excel proficiency and experience with management systems (CRM, ERPs, or specialized claims platforms). **Desirable:** * Technical or higher education in fields such as Administration, Law, Automotive Engineering, Logistics, or related disciplines; * Experience in insurance companies, cooperatives, or vehicle protection associations; * Basic knowledge of traffic legislation and Civil Code provisions applicable to claims; * Experience in **anti-fraud analysis** is a strong advantage. **Expected Behavioral Profile** * High degree of **responsibility and confidentiality**; * Proactivity and **problem-solving under pressure**; * Ability to **empathize with customers while maintaining a technical business perspective**; * Organization, attention to detail, and focus on deadlines; * Strong verbal and written communication skills. **What We Offer** **Work Location: Jundiaí – SP | On-site only** **Employment Type: Independent Contractor (PJ)** **Compensation: Market-competitive fixed fee + Cost-of-living allowance + Performance-based bonus.** A collaborative work environment with opportunities for professional development and internal growth; We seek someone who **understands cars—and also understands people.** If you have claims experience and wish to join a team that values quality, commitment, and care for its members, **JOIN US!** Minimum Education Level: High School Diploma

Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil

Senior Claims Analyst (1)64844189820033125

Senior Claims Analyst (1)

Job Description: If you enjoy conducting analyses and have experience managing and handling E&O, D&O, RCG, and Cyber claims, this position is for you! Responsibilities and Duties * Receiving, registering, analyzing, and managing deadlines, regulations, and reserves; * Drafting and reviewing Regulation Reports and Letters of Understanding; * Provisioning and payment of indemnities; * Serving clients, service providers, and internal departments via in-person, telephone, and email channels; * Participating in internal and external claims committees; * Providing supporting documentation to Legal, Underwriting, and Customer Service teams; Requirements and Qualifications * Bachelor of Laws degree; * Minimum three years’ experience in Financial Lines and Cyber claims; * Basic knowledge of reinsurance and co-insurance contracts; Familiarity with the New Insurance Law; * Behavioral Competencies: * Attention to detail; * Customer focus; * Ability to conduct legal and contractual analysis; * Strategic prioritization skills; * Organization; * Agility; * Assertive communication with diverse stakeholders (brokers, policyholders, insured parties, law firms, reinsurers, and peers); * Proactivity; * Critical thinking ability; * Focus on both internal and external customers; * Strong interpersonal skills; * Genuine interest in continuous improvement. 2512130202201917201

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Senior Claims Analyst64844144575235126

Senior Claims Analyst

Job Description: The professional will work within the claim payment workflow, bearing direct responsibility for assessing the quality of analyses and providing final approval of indemnities, playing an essential role in establishing and maintaining quality standards to ensure all payments are executed securely, consistently, and in full compliance with internal policies. If you possess solid claims experience, strong analytical capabilities, and a critical mindset to ensure more efficient and reliable processes, this position is for you! Responsibilities and Duties * Evaluate the quality of claim analyses submitted for payment approval; * Approve payments, ensuring all information is complete and complies with established standards; * Serve as the responsible party for governance and quality assurance of the payment process; * Identify inconsistencies, risks, and opportunities for improvement; * Develop and maintain internal controls to prevent improper payments; * Design and monitor quality indicators and performance metrics for the payment workflow; * Provide feedback to leaders and regulation teams with insights and error-pattern analyses to support retraining and training initiatives; * Collaborate with internal departments to standardize, simplify, and enhance operational quality; * Contribute to automation and optimization initiatives for claims processes. Requirements and Qualifications * Completed undergraduate degree, preferably in Business Administration, Law, or Insurance Management. * Minimum 5 years of experience in claim regulation and indemnity payment processes; * Knowledge of legislation and regulations applicable to the insurance market; Behavioral Competencies: * Critical analysis, decision-making, and risk identification skills; * Attention to detail and precision when evaluating sensitive information; * Strong communication skills and ability to clearly and confidently guide teams; * Organization, discipline, and commitment to quality standards; * Experience with indicators, metrics, and control monitoring; * Proficiency in key insurance market policies and practices; 2512130202201917200

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Technical Analysis and Authorization Coordinator in Healthcare64844144590594127

Technical Analysis and Authorization Coordinator in Healthcare

Description: Required Qualifications Education and Technical Knowledge * Higher Education: Preferably in Health-related fields (Medicine, Nursing, Pharmacy, Dentistry) or in Law with specialization in Health. * Technical Knowledge: Proficiency in supplementary health legislation, including ANS Normative Resolutions, and particularly the ANS List of Procedures and Health Events. * Systems: Familiarity with health plan operator management systems (authorization, claims, eligibility) and data analysis tools. Preferred Qualifications * Postgraduate degree or specialization in Health Management, Supplementary Health Regulation, or Health System Auditing. * Prior experience working within the Unimed system. * Experience managing outsourced teams. Responsibilities and Duties * Authorization Workflow Management: * Manage and audit the full workflow of medical requests (surgeries, therapies, examinations, OPME/materials, special medications). * Ensure strict adherence to maximum response timeframes established by ANS, both for local clients and inter-operator cases. * Technical Analysis and Reimbursement: * Lead technical analysis of reimbursement requests, verifying coverage eligibility, value compatibility, and contractual/regulatory compliance. * Manage the denial process, ensuring all decisions are legally and contractually grounded, with a high rate of defensibility. * Regulatory and Judicial Compliance: * Coordinate analysis of cases escalated via ANS Preliminary Mediation Notification (NIP) and Ombudsman channels. * Prepare technical defenses and ensure timely, accurate regulatory responses. * Serve as the focal point for the Legal Department, providing specialized support and expert opinions regarding compliance with or contestation of judicial decisions (e.g., preliminary injunctions), thereby mitigating risks to the Operator. * Regulation and Auditing: * Manage key regulatory mechanisms, such as Medical Boards and Medical Expertise Committees. * Develop and implement clear criteria for analysis and decision-making in highly complex cases or exceptions not covered by the ANS List. * Maintain critical interfaces with Accounts Auditing, OPME Management, and Inpatient Patient Management. * Strategy and Reporting: * Prepare managerial reports and performance indicators. * Present and defend Health Technology Assessment (HTA) analyses before the Technical-Scientific Committee and the Regulation Committee. * Evaluate network adequacy based on reimbursement request analysis, proposing action plans jointly with Network Management. 2512120202501915578

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Grupo HDI | Internal Claims Adjuster I64841989687554128

Grupo HDI | Internal Claims Adjuster I

Description: Basic requirements include: * Currently pursuing or having completed a degree in Administration, Insurance Management, Engineering, or related fields (preferred); * Experience in claims adjustment within insurance companies, claims adjusting firms, or repair shops (mandatory); * Proficiency in estimation systems such as Audatex and Cilia (mandatory); * Technical knowledge of bodywork, upholstery, painting, and mechanics (mandatory); * Basic proficiency in Microsoft Office suite (preferred); * Technical certification (preferred); * Willingness to travel (preferred); * Valid driver’s license (preferred). Your day-to-day responsibilities will include: * Adjusting insurance claims and analyzing damage compatibility; * Monitoring and tracking claims; * Communicating with repair shops, policyholders, third parties, and insurance brokers for clarifications and negotiations; * Liaising with internal and external departments; * Ensuring compliance with current policies and regulations. 2512100202181882389

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Senior Insurance Analyst64753004547073129

Senior Insurance Analyst

Job Description: * Academic background: Bachelor’s degree in Administration, Economics, Law, Actuarial Sciences, or related fields. Postgraduate studies or an MBA in Insurance Management, Risk Management, or Finance are preferred. * Professional experience: 5–8 years of experience in the insurance industry, particularly in claims regulation, underwriting, risk management, and policy procurement. * Technical knowledge: Proficiency in handling various insurance lines, including D&O, E&O, Cyber, RCG, and Environmental Liability insurance. * Ability to manage quotation, renewal, and negotiation processes with brokers and insurers. * Competence in risk management and performance indicator analysis. * Knowledge of relevant legislation and regulatory standards (e.g., SUSEP). * Fluent English (preferred). 251209020314597924

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Hiring: Security Supervisor I - 238 - Applications Open647215333239051210

Hiring: Security Supervisor I - 238 - Applications Open

**RESPONSIBILITIES:** \- Guide and supervise the activities and procedures of the Security and Monitoring Room Operations Team; \- Maintain control and conduct daily tests on the Base’s security systems; \- Analyze and authorize access to the Base via the system; \- Continuously assess security risks to the Operational Base and identify and implement necessary defensive measures; \- Monitor and prepare Initial Reports on frauds and/or incidents involving the company, investigating facts and security conduct; \- Track the progress of police and judicial investigations related to company incidents; \- Provide all documentation required for incident claims processing with insurance companies, in accordance with various policies; \- Suggest improvements and ensure compliance with security standards and procedures; \- Identify and recommend new products and equipment for use in Base security; \- Suggest and monitor improvements to employee security training; \- Respond to field incidents in the Cash-in-Transit activity, coordinating the process with Legal Consulting and Police Authorities; \- Supervise monitoring and dispatch of Cashiers (CFs) from the Base; \- Onboard and integrate new employees into the Security and Monitoring department; \- Foster networking (relationship-building) among departments and local authorities; \- Create and manage security passwords for leadership access to Bases; \- Participate in and monitor Crisis Simulation exercises and training sessions with Base Security Teams; \- Promote a culture of security and prevention across Bases; \- Register/operate the Base vault lock systems (including/excluding employees); \- Conduct perimeter security risk analysis for the company. \- Basic knowledge of Private Security Legislation. **REQUIREMENTS:** Bachelor’s degree in this field or related fields; Experience in this area; People management skills. **WORK SCHEDULE:** * **BENEFITS:** . Register your resume at buscarvagas.com.br and stay updated on the best opportunities.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Property Insurance Product Coordinator645847189690891211

Property Insurance Product Coordinator

Description: * Completed higher education; * Office suite proficiency; * Knowledge of BI (Business Intelligence) tools; * Desired \- Insurance standards and regulations; * Desired \- Regulatory bodies; * Project Management. * Monitor and analyze product performance, identifying positive or negative drivers in results to maintain strategic alignment; * Monitor and analyze the market (marketing, technical, legal, and regulatory aspects) for existing portfolio products and potential new products, aiming to identify market opportunities through evaluation of sales performance in key categories both in the market and within the company, as well as competitive analysis, and propose innovations; * Monitor competitors to understand their products, services, and offerings, providing reports and/or action plans to the director for analyzed products; * Establish and strengthen relationships with brokers and partners to align strategies, processes, operations of property insurance products, and build long-term partnerships by understanding and anticipating their needs and expectations; * Conduct benchmarks to identify best practices and differentiation opportunities, either within the insurance industry or other industries, aiming to enhance knowledge of current portfolio products and potential future additions to the property insurance portfolio; * Coordinate the products within the property insurance portfolio by managing related workflows and processes, ensuring effective controls, agility, and service quality for customers and partners, creating market differentiation and supporting company strategies for these products while achieving annual management targets; * Participate in planning, developing, and launching property insurance products to ensure all actions align with departmental and corporate strategies and policies; * Collaborate closely with the information technology department to manage and improve existing operational systems, and support the development of new systems and/or tools to enhance product operations and operational efficiency; * Work with the communications department in developing marketing materials containing accurate technical, legal, and regulatory information from this department, to create materials that support product sales and promotion; * Develop and deliver technical training on new products to company employees, aiming to enhance team qualifications, technical knowledge, and service standardization; * Participate in corporate or industry association technical events to increase company engagement and visibility within the insurance market; * Monitor policy renewals for all products and collaborate with other internal departments—especially underwriting, pricing, claims, operations, and customer service—to ensure optimal product outcomes, proactively engaging negotiations with responsible brokerages and maximizing renewal rates. 251124020246915820

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Mid-Level Claims Analyst645650244459531212

Mid-Level Claims Analyst

We are hiring! Come be part of a successful team. We are looking for a professional with experience in transportation insurance (RCTR\-C / RCF\-DC / National and International Transport). Responsibilities: Technical analysis of national and international transport claims (RCTR\-C / RCF\-DC); Preparation of technical reports and loss assessments; Contact with brokers and policyholders; Evaluation of General and Specific policy conditions; Requesting, tracking, and verifying documents; Monitoring deadlines and calculating losses; Supporting the analysis of incidents and claims. Qualifications: Damage Surveyor certification is desirable. Location: Vila Mascote – São Paulo/SP Claims Analysis Position Benefits: Meal Allowance, Food Allowance, Dental Plan, and Health Insurance Send your resume to: recrutamento@lperna.com.br Job type: Full-time CLT Salary: R$4\.000,00 \- R$5\.000,00 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Education assistance * Life insurance * Meal allowance * Food allowance * Transportation allowance

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

R$4,000-5,000/month

HDI GROUP | TRANSPORT CLAIMS ANALYST645463584842261213

HDI GROUP | TRANSPORT CLAIMS ANALYST

We believe in the dream of building the **best insurance group** and value collaboration and problem-solving with creativity and transparency, so that it reflects in our products, services and new partnerships. **Here, we care personally****.** This is the purpose that defines the essence of everything we do and value, inside and outside our offices. We are looking for a talent to join the **Transport Claims** team within the **Operations and Claims** directorate, the area responsible for the analysis and settlement of transport claims. **Responsibilities and duties** **Your day-to-day will be:** * Opening, analyzing and settling transport claims; * Analyzing recovery processes for claims (salvage and reimbursement); * Reviewing documentation; * Managing claim reserves; * Reviewing service provider billings; * Preparing and analyzing reports; * Defining technical coverage. **Requirements and qualifications** **Basic requirements you must have:** * Completed degree in Business Administration, Engineering, Law, Insurance Management or related fields (mandatory); * Experience in handling National Transportation processes, RCTR\-C and RCF\-DC (mandatory); * Experience in International Transportation claim adjustment (preferred); * Basic knowledge of reinsurance (desirable); * Proficiency in English (preferred). **Additional information** Our daily work features flexible hours, we promote health and well-being with medical, dental and Wellhub benefits, as well as other benefits such as transportation allowance or shuttle service, meal and food vouchers, private pension, profit sharing (PLR), birthday day off, discounts on HDI Group products, childcare allowance, life insurance and much more! So, **\#****letsgo?** With a **global presence and over 100 years of history**, HDI GROUP is part of the German **Talanx** group, one of Europe's largest insurance conglomerates. We operate in over 175 countries, providing protection, innovation and trust to millions of customers around the world. **In Brazil**, our journey began in **1979**, and since then we have grown steadily. Today, **we are one of the leading insurers in the country**, recognized for our service quality, continuous innovation, and appreciation of people. **We believe that a truly innovative environment is only possible when all voices are heard.** Therefore, we have a strong commitment to diversity and inclusion, promoting actions that ensure equitable opportunities and a safe space for everyone. We want to be a place where everyone can proudly be their true selves. **Here, we care personally!** This is our purpose that defines the essence of everything we do and value, inside and outside our offices. #### **Our values are:** Relationships based on TRUST We make things HAPPEN We go TOGETHER Ambition to GO BEYOND We simplify the SOLUTION **This is our way of working!** **Do you identify with this? Join our team and** **\#letsgo.**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Opportunity: Security Supervisor I - 238 - BuscarVagas Portal645334340215071214

Opportunity: Security Supervisor I - 238 - BuscarVagas Portal

**RESPONSIBILITIES:** \- Guide and supervise the activities and procedures of the Security and Monitoring Room operators team; \- Maintain control and perform daily tests on the Base's security systems; \- Analyze and authorize access to the Base via system; \- Continuously assess risks to the Operational Base's security and identify and implement necessary defense measures; \- Monitor and prepare Initial Reports on frauds and/or incidents involving the company, investigating facts and security conduct; \- Follow up on Police and Judicial Inquiries related to Company Incidents; \- Provide all necessary documentation for insurance claims settlement with insurers regarding various policies; \- Suggest improvements and ensure compliance with safety standards and procedures; \- Identify and suggest new products and equipment for use in Base security; \- Suggest and monitor improvements to Security Training for employees; \- Handle field incidents related to Cash-in-Transit activities, managing the process together with Legal Consulting and Police Authorities; \- Supervise Monitoring and dispatch of Base CFs; \- Onboard and integrate new employees into the company’s Security and Monitoring department; \- Promote networking (relationships) between departments and local authorities; \- Prepare and manage security passwords for leadership access to Bases; \- Monitor Crisis Drills and training sessions with Base Security Teams; \- Promote a culture of security and prevention across Bases; \- Register/operate the Base safes' electronic lock system (adding/removing employees); \- Conduct perimeter security risk assessments; \- Knowledge of Private Security Legislation. **REQUIREMENTS:** Bachelor’s degree in related field or equivalent areas; Experience in the field; People management skills **SCHEDULE:** * **BENEFITS:** . Insta partner, access: @divulgavagas.oficial

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Claims Analyst - SP645277534871071215

Claims Analyst - SP

**Description:** **Main responsibilities:** Handle processes related to the assessment and settlement of automotive insurance claims; Interact with insurance companies, authorized repair shops, and other involved parties; Analyze documentation and monitor legal procedures; Ensure efficient and effective conflict resolution; Prepare reports and controls using intermediate/advanced Excel skills. **Mandatory requirements:** Law degree (in progress or completed); Insurance Claims course; Experience in the field of automotive insurance claims; Solid knowledge of claims assessment and settlement processes; Familiarity with insurance companies, authorized repair shops, and legal procedures; Good communication skills, proactivity, and negotiation ability; Intermediate/advanced proficiency in Excel. Additional information **Salary:** R$ 4.424,02 **Benefits:** Medical and dental insurance, life insurance, meal voucher, food allowance, and transportation allowance. **Employment type:** CLT (permanent) **Working hours:** 08:00 AM to 5:00 PM - Monday to Friday To work at Igreja Universal located in Brás region - São Paulo All our communication is always done via email or phone. Always keep your data updated and watch your email inbox, including spam folder. ;) 2511140202461693907

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Safety Supervisor I - 238 - Open Recruitment645277535031051216

Safety Supervisor I - 238 - Open Recruitment

**RESPONSIBILITIES:** \- Direct and supervise the activities and procedures of the Security and Monitoring Room Operators Team; \- Maintain control and perform daily tests on the Base's security systems; \- Analyze and authorize access to the Base via system; \- Continuously analyze risks to the Operational Base's security and identify and implement necessary defense measures; \- Monitor and prepare Initial Reports on frauds and/or incidents involving the company, investigating facts and security conduct; \- Follow up on Police and Judicial Inquiries related to Company Incidents; \- Provide all necessary documentation for insurance claims processing with insurers regarding various policies; \- Suggest improvements and ensure compliance with Safety Standards and Procedures; \- Identify and suggest new products and equipment for use in Base security; \- Suggest and monitor improvements to Security Training for employees; \- Handle field incidents in Cash Transportation activities, managing the process together with Legal Consulting and Police Authorities; \- Supervise Monitoring and dispatches of Base CFs; \- Monitor and integrate new employees into the company’s Security and Monitoring department; \- Promote networking (relationships) between departments and local authorities; \- Prepare and manage security passwords for leadership access to Bases; \- Participate in and monitor Crisis Drills and training sessions with Base Security Teams; \- Promote a culture of safety and prevention across Bases; \- Register/operate the Base Safes' electronic lock system (adding/removing employees); \- Conduct Security Risk Analysis of the company's perimeter. \- Knowledge of Private Security Legislation. **REQUIREMENTS:** Bachelor's degree in the field or related areas Experience in the field Leadership management skills **SCHEDULE:** * **BENEFITS:** . Job opening verified by Buscar Vagas in partnership with Divulga Vagas Brasil.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Senior Claims Analyst - Civil Liability - SP645257743928351217

Senior Claims Analyst - Civil Liability - SP

Description: * Bachelor's degree in Law, Administration, Insurance, and/or Finance * Basic knowledge of Microsoft Office suite * Experience in analysis and adjustment of Civil Liability claims * Excellent personal organization and time management, with the ability to effectively prioritize tasks in a dynamic environment. * Customer focus, collaboration, professionalism, innovation, assertive communication, and process management * Provide customer service (Civil Liability) through phone calls and digital tools, ensuring all customers are served according to their needs in an agile and accurate manner regarding the claim. * Monitor claims through the insurer's communication channels to support the customer end-to-end throughout the claims process. * Ensure that all stages of the process are communicated to the customer by sharing data and information, providing necessary support and guidance regarding the claim operation. * Control open or settled claims processes by monitoring with the customer and/or insurer to ensure internal control of reported claims and potential premium adjustments upon renewal. * Support analysis of contracted coverages by verifying all data and information from the active policy to confirm whether coverage applies or does not apply to the reported claim. * Perform other related and inherent professional activities as required by the position, according to departmental needs or demands, whenever necessary, through training, professional qualification, and guidance from the immediate supervisor, to ensure continuous professional development. * Actively contribute to the development of performance indicators (KPIs), objectives and key results (OKRs), and new company projects. 2511120202181862075

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Mid-level Claims Analyst645257744098571218

Mid-level Claims Analyst

Description: We are looking for individuals who stand out in their professional background, who distinguish themselves in society through their achievements, and who demonstrate strong values and a desire to work, learn, and grow. Required: * Experience in claims adjustment within the Transportation sector; * Dynamic, goal-oriented, and meticulous * Proficiency in Word, Excel, PowerPoint Desired: * English language skills The role involves directly handling claims adjustment in Transportation, covering branches 21, 22, 52, 54, 55\. 2511120202181831849

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Life Insurance Consultant645247096451851219

Life Insurance Consultant

**Description:** **Responsibilities and Activities:** Conduct technical and performance analyses of the life insurance portfolio; Analyze and interpret regulations from SUSEP and other regulatory bodies; Monitor legislative and regulatory updates applicable to life insurance; Support the development and review of life insurance products; Support the relationship, sales, and placement teams in the risk placement process; Ensure technical and regulatory compliance of products and processes; Contribute to claims management; Identify opportunities for improvement and operational efficiency; Provide internal consulting on contractual and regulatory matters. **Education:** Bachelor's degree in Business Administration or related fields **Benefits:** **Transportation Allowance:** Health insurance to take care of you with care Dental plan to keep your smile in place Life insurance for greater peace of mind in your daily life Meal voucher to ensure a tasty and balanced lunch Birthday day off so you can celebrate your special day as you deserve WellHub (Gympass and Namu) to keep body and mind in balance On-site cafeteria for those who prefer to bring their own meals Partnership with Sesc to bring more leisure into your daily life **Behavioral Competencies:** Consultative profile and empathy with the customer; Clear and persuasive communication; Organization and time management; Focus on results and goals; **Technical Competencies:** Life and pension insurance products; Sales and negotiation techniques; Customer service and after-sales support. **Additional Requirements:** Experience in placement and life insurance areas will be considered a differentiator **Working Hours:** 09:00 12:00 13:00 18:00 2511110202181861623

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Administrative Assistant (Professional with Disability)643860638809611220

Administrative Assistant (Professional with Disability)

**What will be under your responsibility:** Provide administrative and operational support to the Multirisk Claims area, ensuring that assigned tasks are completed, monitoring and controlling demands, guaranteeing information quality, compliance with deadlines, and adherence to internal and regulatory standards. **Responsibilities and duties** **In addition to care, you must have knowledge in:** * Provide operational and administrative support to analysts; * Register operational non-conformities from the customer service center; * Attend providers and experts to supply necessary data and information; * Extract policy information from systems for adjusters and analysts; * Monitor inspection deadlines and follow up on provider report submissions; * Maintain control spreadsheets and assist in meeting SLAs and customer response targets; Support improvements in administrative processes within the claims department. **Requirements and qualifications** * Education: Completed High School or ongoing Higher Education; * Experience in administrative roles, preferably in insurance companies, brokerages, or claims adjusting firms. * Intermediate Excel skills (data handling, pivot tables, charts); **Additional information** **How we take care of you:** **Benefits:** * Health Insurance; * Dental Insurance; * Life Insurance; * Transportation Voucher; * Meal Voucher; * Food Voucher; * 13th Food Basket; * Group Life Insurance; * Private Pension Plan; * Childcare Allowance; * Profit and Results Sharing (PLR); * Gympass; * Birthday day off; * Corporate University with over 500 courses; * Integrated Wellness Program: mental, social, financial, and physical health; **Where are we located?** Our headquarters is located in the southern zone of São Paulo, near Morumbi train station (line 9 – Emerald), in the Chácara Santo Antônio neighborhood. We are Brasilseg, **a BB Seguros company**, the holding company that consolidates Banco do Brasil's **insurance businesses.** We operate in Life, Housing, Rural, and Mass-market segments (Residential, Commercial, Condominium, and Machinery and Equipment), being the **national leading insurer in the segments where we operate.** More than 2,100 employees, distributed between São Paulo (Headquarters), Franca (Customer Relationship and Business Center), and other states (Commercial team) form an expert team focused on care, working every day to deliver simple, agile, and convenient solutions, **caring for people and protecting what matters most to them**, at every stage of their lives.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Senior Field Adjustment Analyst - Rio Grande do Sul643860638968351221

Senior Field Adjustment Analyst - Rio Grande do Sul

**What will be under your care:** * Responsible for executing, with quality and timeliness, activities related to claims adjustment, interacting with various stakeholders to ensure fair indemnities, controlled processes, and customer satisfaction. **Responsibilities and duties** **In addition to caring, you must have knowledge in:** * Leading the analysis and resolution of operationally complex processes; * Supporting the training and guidance of internal and external stakeholders for better execution of claims adjustment process steps; * Organizing routine monitoring of claim notices and distribution of inspections according to management-established workflows; * Performing technical analysis of claim reports, issuing opinions, and entering key information for control and monitoring of the claims process by interested parties, according to authority levels established for each analyst level; * Adjusting PSL according to routines established by managers and estimated loss data from the adjustment process; * Complying with claims regulations and ensuring adherence to established service levels, guaranteeing good practices and customer satisfaction; * Interacting technically with product and underwriting teams, providing feedback with important information on coverages and risks, as well as responding to commercial networks, call centers, ombudsman, and legal departments with opinions on submitted requests through established workflows; * Conducting in-person supervision of new adjusters before their official release for field activities and service demands, as well as training the entire network; * Developing and updating claims adjustment manuals; * Issuing regional crop reports with emphasis on the company's policy exposure; * Participating in research projects focused on claims adjustment practices. **Requirements and qualifications** * Education: Bachelor’s degree in Agronomy or Agricultural Engineering. * Intermediate-level Office suite skills; * Knowledge of agricultural production; * Knowledge of agricultural claims; * Availability for travel throughout the national territory. **Additional information** **We care about you:** **Benefits:** * Health Insurance; * Dental Insurance; * Life Insurance; * Transportation Voucher; * Meal Voucher; * Food Voucher; * 13th Food Basket; * Group Life Insurance; * Private Pension Plan; * Childcare and/or Babysitter Allowance; * Profit and Results Sharing (PLR); * Gympass; * Birthday day off; * Corporate University with over 500 courses; * English Pass: study platform and interactive tool for English learning; * Integrated Health Program: mental, social, financial, and physical well-being. **Workplace – Rio Grande do Sul.** We are Brasilseg, **a BB Seguros company**, the holding that consolidates the **insurance businesses of Banco do Brasil.** We operate in Life, Housing, Rural, and Mass-market segments (Residential, Commercial, Condominium, and Machinery & Equipment), being the **national leading insurer in the segments we serve.** More than 2,100 employees, distributed between São Paulo (Headquarters), Franca (Customer Relationship and Business Center), and other states (Commercial team), form a specialized care team that works every day to deliver simple, agile, and convenient solutions, **caring for people and protecting what matters most to them**, at every stage of their lives.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Finance Management Internship - Santana - North Zone643860639432981222

Finance Management Internship - Santana - North Zone

Position: Finance Management Intern Location: Santana, North Zone \- São Paulo \- SP Work model: On-site \*\*About the hiring company: A renowned insurance adjusting company, recognized for its agility and technical accuracy, present in the market since 2009\. It aims to serve and assist all parties involved in its segment: Brokers, Insurance Companies, and Policyholders, using the most up-to-date technological tools and resources available in the market. This robust infrastructure and the expertise of its employees, specialized in Claims Adjusting in the Property and Marine areas, ensure excellent and trustworthy service for its clients. We are hiring an intern to work with one of our clients, focusing on the Financial area. \*\*Requirements: Currently pursuing a degree in Finance Management, Administration, Accounting, or Economics. \*\*Responsibilities: Assist in monitoring accounts payable and receivable. Assist in issuing and verifying invoices. Assist in phone and email customer service. Assist in updating systems and spreadsheets. Assist in collections tracking. Join the team, apply for this position now! Minimum Education: Bachelor's Degree * Transportation allowance * Meal allowance of R$ 25.00 per day * Totalpass * Life insurance

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Administrative Assistant643860639742751223

Administrative Assistant

* - Assist in handling service requests related to property claims regulation, conducting phone calls and digital app communications with our Clients. * - Produce photographic reports of specific claim events. * - Organize scheduling for on-site inspection appointments, coordinating availability between our service providers and policyholders. * - Organize relevant documents within insurers' databases and internally on our servers. * - Prepare presentation reports. Job type: Full-time permanent CLT Pay: from BRL 1,900.00 per month Benefits: * Medical insurance * Basic food basket * Commercial partnerships and discounts * Transportation allowance Screening question(s): * What is the ZIP code of your current residence? Experience: * Administration (Required)

R. São João Gualberto, 382a - Vila Mafra, São Paulo - SP, 03414-140, Brazil

SENIOR IMPLEMENTATION ANALYST - SP643860637881611224

SENIOR IMPLEMENTATION ANALYST - SP

We are looking for professionals who are engaged, proactive, and attentive to every detail of our projects, and above all, those who want to grow and give their best every day. Our improvement is constant, and we know we can go far because we believe in everything that drives progress. And you? Do you want to go further with us? Get to know our clients, check out our content, and find out if you're the right person to become part of **\#WeAreMDS.** We are seeking a professional to join our Affinity team who will be responsible for executing the tracking, monitoring, mediation, and adjustments throughout all activities required for developing an Affinity insurance implementation process. **Responsibilities and Duties** * Monitor Affinity insurance implementation processes through careful planning, diligent execution, and continuous monitoring to ensure successful implementation and a positive client experience. * Manage Affinity insurance product implementation projects by overseeing all project phases: initiation, planning, execution, monitoring, and closure, ensuring completion within budget, quality standards, deadlines, and stakeholder satisfaction. * Act as an intermediary between the client and the insurer through regular and open communication with both parties, ensuring all relevant information is shared and understood by everyone involved in the implementation process. * Conduct formal kick-off meetings for new implementation projects by presenting a detailed implementation plan, including major activities, timelines, required resources, and procedures to be followed, ensuring alignment and awareness across all stakeholders. * Monitor quality metrics throughout the implementation progress by collecting data, analyzing, and interpreting results to evaluate performance, ensuring the project meets desired standards and achieves its objectives. * Intervene in the claims handling and customer service process for partner clients by clarifying facts and removing any barriers hindering the normal claims settlement process, ensuring partner clients receive necessary support throughout the entire claims resolution. * Serve as a mentor and reference for other team members through training and guidance, enabling everyone to effectively use applications and work tools. * Perform other related and inherent professional activities as needed or required by the department, whenever necessary, through training, professional qualification, and guidance from the immediate supervisor, ensuring continuous professional development. **Requirements and Qualifications** * Completed bachelor's degree in Business Administration, Human Resources Management, or related fields; * Experience in process management; * Intermediate-level proficiency in Microsoft Office suite; * Knowledge of mass-market insurance sectors or assistance companies is desirable; * Professional experience in the implementation process and operational management of affinity insurance; * Customer-focused, professional, collaborative, innovative, logical reasoning, decision-making, technical leadership, and solution-oriented. **Additional Information** * Health and dental insurance * Life insurance * Meal and/or food allowance * Transportation allowance * Profit-sharing plan (PLR) * Gympass * Birthday day off * Apoio Pass for you and your dependents * Discounts on personal insurance policies such as auto, life, home, travel, among others. **Here, you define your own growth and the scale of your achievements.** MDS is one of the leading brokerage firms in Brazil in the segments of insurance, reinsurance, benefits management, and risk consulting. We are part of MDS Group: a market leader in Portugal and one of the largest in Brazil, with presence also in Angola, Mozambique, and Spain. Globally, we operate through Brokerslink, founded by MDS Group, which manages a network of brokers present in 130 countries, employing 25,000 insurance professionals. In Brazil, we have an annual written premium portfolio of approximately BRL 9 billion. We have over 800 employees distributed across thirteen offices in seven states: São Paulo, Rio de Janeiro, Paraná, Minas Gerais, Santa Catarina, Bahia, and Rio Grande do Sul. We also operate in reinsurance in Brazil, Portugal, and Africa under the brand MDS Reinsurance Solutions: a reference company in risk analysis, loss control, business continuity planning, and Enterprise Risk Management. OUR AMBITION IS TO PROTECT YOUR WORLD! WHAT ABOUT YOURS? Check our privacy policy at: Privacy Notice for Candidates

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Commercial Superintendent - Guarantee Product643860638042901225

Commercial Superintendent - Guarantee Product

Responsible for planning, developing, and executing sales strategies, leading the commercial team in pursuit of optimal results, and establishing relationships with partners and clients, always aiming to deliver results, meet targets, and contribute to the growth of the Insurance Company. **Responsibilities and duties** * Plan, develop, and execute commercial strategies, always respecting company guidelines and strategic objectives while seeking the best results (premium, margin, loss ratio, etc). * Permanently manage the commercial activities of the team, analyzing performance indicators and results, managing the sales pipeline, identifying gaps and opportunities, proposing ideas and solutions that contribute to the growth of the region/channel as well as the team's development; * Directly and indirectly manage service and relationships with brokers and partners located within the regional scope, promote Pottential, its strategies and products, aiming to capture business, generate revenue, and strengthen partnerships; * Act as a facilitator for the sales team, leading, training, developing, guiding, and supporting daily activities, execution of product strategies, sales strategies, implementation, promotion, and commercialization of various products, achievement of targets, and other tasks and needs related to commercial activities; * Monitor and analyze direct and indirect competitors, providing important market information and best practices to the sales teams and other company areas to help understand the market and define commercial strategies and tactics; * Organize and participate in events with broker/distributor partners, insurers, companies, trade associations, and others, in order to explore markets, build and consolidate relationships, promote the Pottential brand and its products, maintain presence among our partners, and achieve direct and indirect results; * Understand internal processes and workflows, identify internal and external pain points, provide feedback, and propose solutions and improvements to ensure greater operational agility and efficiency compared to our competitors. * Conduct monthly performance reviews with the team, analyzing results from sales managers, products, brokers, clients, etc., applying the PDCA cycle and continuously seeking actions and initiatives to exceed targets; * Monitor client delinquency, actively supporting the collections department and contributing to reducing defaults, as well as assisting the claims department in claim settlements. * Organize and participate in events aimed at strengthening relationships with brokers to enhance loyalty among brokerage firms/distributors. **Requirements and qualifications** * Bachelor's degree; * **Experience with Guarantee Product**; * People management; * Business management; * BI tools; * Advanced commercial management; * Desired \- Insurance regulations and standards; * Desired \- Regulatory agencies; **Additional information** * Meal allowance (R$ 997.70/month); * Food allowance (R$ 771.13/month); * Bradesco Private Health Plan; * Bradesco Dental Plan; * Profit sharing (PLR); * Christmas basket benefit Alelo R$ 771.13; * Life insurance; * Childcare or babysitter allowance (R$ 502.29 until child is 6 years old); * 6-month maternity leave and 20-day paternity leave; * Birthday day off; * Advance payment of 13th salary in May. **Pottential is made by people for people!** And we invest in our **\#potters**, because we believe that **the transformation of the insurance market begins with the willingness to embrace daily challenges** and the desire to protect what matters most to people. We have been in the market for 15 years and have already protected the lives, businesses, and assets of over 265,000 customers. We are more than 550 \#potters spread across various locations, coloring Brazil orange! For eight years, we have been market leaders in Guarantee Insurance and have held second place in Lease Guarantee for six years. **Our \#ChampionTeam** thrives on teamwork and focus on results. And through a solid organizational culture, we have been certified by **GPTW** as a great company to work for five years in a row! We value respect for individuality, promoting a healthy work environment, and celebrating collective achievements. We offer numerous opportunities for training, development programs, and tools to support the professional growth of our \#Potters. **DIVERSITY & INCLUSION** Our focus is attracting talent, no matter who they are! We embrace diversity and inclusion, **encouraging women, people with disabilities, individuals of all races, and sexual orientations to apply for our positions and join us in revolutionizing the insurance market.** After all, diverse perspectives find solutions faster. **So, are you ready to become a \#potter and transform the insurance market with us?**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Senior Field Regulation Analyst - Rio Grande do Sul643860638196511226

Senior Field Regulation Analyst - Rio Grande do Sul

Description: * Education: Completed higher education in Agronomy or Agricultural Engineering. * Intermediate Office package skills; * Knowledge of agricultural production; * Knowledge of agricultural claims; * Availability for travel throughout the national territory. In addition to caring, you must have knowledge in: * Conducting analysis and resolution of highly complex operational processes; * Supporting the training and guidance of internal and external stakeholders for better execution of regulation process steps; * Organizing routine monitoring of claim notices and distribution of inspections according to management-established workflows; * Performing technical analysis of claim reports, issuing assessments, and entering critical information for control and monitoring of the claim process by interested parties according to authority levels established for each analyst level; * Adjusting PSL according to routines established by managers and estimated loss data from the regulation process; * Complying with claim regulations and ensuring adherence to established service levels, guaranteeing compliance with best practices and customer satisfaction; * Interacting technically with product and underwriting teams, providing feedback with important information regarding coverages and risks, as well as responding to commercial networks, call centers, ombudsman, and legal departments with assessments on submitted requests through established workflows; * Conducting in-person monitoring of new field adjusters before their official release for field activities and service assignments, as well as training the entire network; * Developing and updating claim regulation manuals; * Issuing regional crop reports with emphasis on the company's policy exposure; * Participating in research projects focused on claim regulation practices. 251106020227506666

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Claims Analyst I643557870860811227

Claims Analyst I

Analyze claims adjustment processes according to execution targets and client standards, conducting image inspections, obtaining auto parts supplier quotations, and identifying discrepancies in the budgeting processes. **MAIN RESPONSIBILITIES:** * Analyze claims adjustment processes according to execution targets and client standards, conducting inspections via images and other collected information to identify discrepancies in budgeting processes and verify service quality; * Obtain quotations for parts and materials from auto parts suppliers to adjust and reduce budget costs; * Request budget adjustments from repair shops according to the version approved by the client, as well as clarify occurrences and identified discrepancies; * Monitor processes in cases of recurrence; * Enter process data into internal computerized systems and client systems, keeping them updated according to monitoring and progress of work performed; * Participate in meetings with clients to align processes and present results; * Participate in internal alignment meetings regarding process updates, targets, results, and other planning, organization, and control topics; * Prepare and submit to clients reports on corrections in claims handling and claims processes, as well as achieved targets and production; * Generate monitoring and control reports on processes and submit them for management approval; * Keep management informed about departmental procedures; * Stay informed about automotive market updates; * Safeguard brand and corporate image; * Uphold corporate vision, mission, and values;

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Claims Consultant I643415884382751228

Claims Consultant I

Founded in Brazil in 1995, headquartered in the city of São Paulo, we are a consultancy specialized in review, reanalysis, and quality control for the adjustment, settlement, and acceptance of claims. We operate throughout the national territory serving insurance companies active in the corporate and individual segments. We are also experts in advisory services for maintenance and repairs, demobilization, operational management, inventory of stocks and assets for fleet operators, rental companies, dealerships, retailers, industry, retail, and agribusiness. * Conduct inspections in claim adjustment processes, performing visits to authorized or client-directed dealerships and repair shops—clients being insurance companies—verifying estimation procedures, analyzing and evaluating the quality of services provided and other activities carried out according to client operations, rules, and procedures, as well as identifying and reporting discrepancies, improving quality, and detecting errors and fraud in procedures; * Notify repair shops of non-conformities in order to adjust estimates and repair and maintenance procedures; * Gather evidentiary proof of occurrences, such as image records of replaced parts and services performed, forwarding them for inclusion and documentation in internal systems of the company and clients; * Analyze processes received from clients, verifying on-site, validating, and providing technical opinions regarding procedures carried out and discrepancies found; * Participate in internal meetings for alignment and updating of processes, goals, results, and other planning, organization, and control topics; * Prepare managerial reports on service development and results achieved, for monitoring and supporting decision-making; * Travel to other states to visit authorized or client-directed dealerships and repair shops; * Conduct visits to fulfill special project requests or specific client demands; **Important:** Insurance and claims estimation systems such as ORION, ALDATEX, SOMA, I360, Cília

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Retention and Renewal Team Leader642040240328981229

Retention and Renewal Team Leader

### **About the position:** #### **What do we expect from you?** * Conduct inspections and control budgets prepared by repair shops and insurance adjusters #### **Responsibilities:** * Perform vehicle pre-inspections; * Check databases and websites such as Detran to identify blocks and restrictions; * Identify insured vehicles, verifying the policy, involved parties, and causal connection; * Photograph vehicles and/or review image-based inspection photos; * Review budgets submitted by repair shops and adjusters; * Negotiate repair values with workshops; * Adjust budgets; * Determine partial loss indemnity amounts; * Determine whether a vehicle qualifies for Total Loss Indemnity; * Fill out and review salvage reports and damage classification; * Adjust supplements and verify quoted parts. #### **Experience and Skills:** * Basic Office Suite (Word, Excel, PowerPoint); * Budget preparation knowledge; * Analytical ability; * Effective communication (written and verbal); * Knowledge of automotive repair and repair costs. #### **Differentiator:** * Familiarity with claims adjustment systems (e.g., Cilia, Audatex, etc.) ### **Pier Compensation and Benefits ðŸ¤—ðŸ’°** * Health and dental plan; * Flexible benefit (Caju); * Pier Smartphone Insurance Premium Plan (if covered); * Total Pass; * Starbem: 5 consultations/month (2 therapy sessions, 1 nutrition consultation, and 2 other specialties) paid by Pier; * Extended Maternity/Paternity Leave; * Childcare Assistance; * Petin: an app that helps you care for your pet. Nice to meet you, we are Pier, Brazil's first digital insurance company! ðŸ’— We are a technology company founded in 2018, born to transform people's relationship with insurance! We provide car and phone protection for over 100,000 Brazilians, all without bureaucracy or fine print. Besides our simple contracting and cancellation process, we deliver personalized service with instant reimbursements. We aim to provide the best experience, always respecting everyone's individuality—and this also applies to those who work with us, whom we affectionately call Piers. ðŸ¥°

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

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