Description: If you: * Have completed high school; * Hold a National Driver’s License, Category B; * Have basic computer skills; * Have experience in customer service; * Possess communication and public speaking skills. The \#NewChaseGroup is the place for you! * Greet all customers entering the dealership’s showroom, providing premium-standard manufacturer service with the goal of delighting customers by thoroughly presenting product technology and contributing to closing the sale. * Accompany customers during test drives, presenting vehicle features, stimulating their desire to purchase, and subsequently referring them to the Sales Executive for discussion and negotiation. * Verify that the preparation process has been completed (accessory installation, delivery inspection, license plate installation, vehicle washing, and final finishing) using the checklist available in the vehicle, ensuring all steps are completed before delivering the vehicle to the customer. * Check the daily vehicle delivery schedule via the control spreadsheet provided by the Sales Receptionist, to optimize delivery time and provide the best possible customer service experience. * Park the vehicle for delivery one hour in advance and organize the relevant documents, ensuring correct execution of the manufacturer’s delivery standard. * Conduct delivery according to the manufacturer’s standard process, ensuring full customer satisfaction and contributing to maintaining the store’s (ISC) index. * Deliver the new vehicle, presenting all optional and mandatory items specified for each vehicle, thoroughly explaining all BMW onboard technology, courteously presenting the vehicle manual, safety manual, and manufacturer service manuals, as well as explaining scheduled maintenance and services offered by the dealership, with the aim of resolving all customer questions and ensuring complete satisfaction with the service. * Complete the manufacturer’s in-person and web-based training courses according to the course schedule, to ensure certification and maintain the index defined by the manufacturer. 2512310202491894658